Implementation Consultant

Sofico Services Australia; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Onsite parking

EV charging

Walking distance from metro

Competitive salary

Novated leasing options

Mobile phone reimbursement

Complimentary coffee, snacks

Team events

Job summary

Sofico is seeking a Mid-level Implementation Consultant to guide global automotive and leasing clients through complex software deployments using Miles.

You will mentor teams, translate business needs into scalable solutions, and partner with product and development teams to drive value while delivering on-time, quality implementations in a hybrid Sydney-based setup.

Qualifications

• Expertise in software implementation, IT consulting, or business analysis.
• Strong knowledge of the automotive finance, leasing, or fleet management industry.
• Proven ability to manage complex projects with multiple stakeholders.
• Experience mentoring or leading teams of consultants.
• Analytical mindset with a pragmatic, solution-oriented approach.

Responsibilities

• Contribute in large-scale implementation projects from scoping to delivery.
• Analyze business requirements and design solutions leveraging Miles.
• Serve as primary point of contact for key stakeholders and manage expectations.
• Mentor and coach junior and mid-level consultants.
• Identify opportunities for process improvements and contribute to strategic roadmaps.
• Collaborate with product management and development to translate market needs into features.

Skills

Software implementation

IT consulting

Business analysis

Automotive finance

Leasing industry

Stakeholder management

Job description

You are the expert navigator for our most complex client projects. As a Mid-level Implementation Consultant, you leverage your deep industry knowledge and technical expertise to steer global automotive and leasing giants through critical software implementations. You don't just configure a system; you design the future operational landscape of our clients. In this pivotal role within a hidden champion of mobility tech, you act as a mentor to your team and a strategic partner to our customers, ensuring that our software "Miles" delivers maximum impact.

Your responsibilities will include:

Contribute in large-scale implementation projects, from initial scoping to final delivery

You analyze intricate business requirements and design sophisticated solutions that push the boundaries of what is possible with Miles

You act as a primary point of contact for key stakeholders, managing expectations and building strong, trust-based relationships

You mentor and coach junior and mid-level consultants, fostering a culture of excellence and continuous learning within the team

You identify opportunities for process improvements and contribute to the strategic roadmap of our implementation methodology

You collaborate closely with product management and development teams to translate market needs into new software features

Your skills and interests:

You have built an impressive track record in software implementation, IT consulting, or business analysis over several years

You possess expert-level knowledge of the automotive finance, leasing, or fleet management industry

You thrive in challenging environments and have successfully managed complex projects with multiple stakeholders

You are passionate about sharing your knowledge and have experience in leading or mentoring teams

You combine strong analytical skills with a pragmatic, solution-oriented mindset

To be eligible, you must be an Australian Citizen, Permanent Resident, or have your own pathway to PR. Unfortunately, we are unable to offer visa sponsorship for this role.

What we offer:

At Sofico, you’ll join an international, multicultural company with over 30 years of success. We double in size every five years, staying true to our open and collaborative culture even as we grow.

We believe you should be in control of your own career. That’s why we put your personal development first. With an extensive onboarding program, you’ll spend six months learning our products and getting to know the organization with the support of a dedicated job coach. Your learning doesn’t stop there; we’ll continue to offer opportunities for growth and development throughout your career.

You’ll work in a modern, accessible office with flexible and hybrid work options that allow you to balance work and life. In addition, we offer:

Enjoy continuous opportunities for learning and professional growth.

Onsite parking, EV Charging and walking distance from metro.

Benefit from a competitive salary, flexible office hours

Access novated leasing options and mobile phone reimbursement

Enjoy complimentary coffee, soft drinks, breakfast and fruit

Participate in team events, including afterwork drinks, BBQs, family days, and company weekends.

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