Impactful Legal & Client Support Officer (Temporary)

Legal Aid NSW; Orange City Council; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Flexible Working

Professional Growth

Wellbeing

Job summary

Legal Aid NSW in Orange is seeking a diligent Legal and Client Support Officer to provide clerical and administrative support to legal staff and clients. You will be the first point of contact, manage client and matter information, and help direct inquiries to the right services.

Based in the Orange office, you will work in a busy, client‑focused environment with varied tasks, temporary with the possibility of becoming ongoing, and contribute to fairer outcomes across NSW for people seeking

Qualifications

• Organised, adaptable and service-focused professional who communicates clearly and respectfully with people from diverse backgrounds.
• Ability to manage competing priorities and maintain accuracy in a high-volume environment.
• Collaborative, tech-confident, uses sound judgement and provides practical, professional support.

Responsibilities

• Provide reception and telephone enquiry support to clients and staff.
• Maintain accurate client and matter information in the system.
• Explain Legal Aid NSW services clearly and assist with day-to-day delivery of legal services.

Job description

Legal Aid NSW in Orange is seeking a diligent Legal and Client Support Officer to provide clerical and administrative support to legal staff and clients. You will be the first point of contact, manage client and matter information, and help direct inquiries to the right services.

Based in the Orange office, you will work in a busy, client‑focused environment with varied tasks, temporary with the possibility of becoming ongoing, and contribute to fairer outcomes across NSW for people seeking