Client Services & Legal Support Officer (Temp)

NSW Department of Communities and Justice; Hillvue; On-site; AUD 87,000 - 95,000; Full time

Job summary

Legal Aid NSW in Tamworth is seeking a Legal and Client Support Officer to provide high-quality clerical and administrative support to legal staff and clients. Based in the Tamworth office, you will be the first point of contact for people seeking help with a legal problem, handling reception and enquiries with professionalism.

You will maintain accurate client and matter information, explain Legal Aid NSW services, and support day-to-day delivery of legal services in a busy, client-focused

Qualifications

• Hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing roles) or a valid visa to work in Australia
• Undertake relevant pre-employment checks such as Criminal Record Check, and Conduct Service Check

Responsibilities

• Provide high-quality clerical and administrative support to legal staff and clients, and act as a first point of contact for people seeking help with a legal problem
• Assist with reception and telephone enquiries, maintain accurate client and matter information, explain Legal Aid NSW services, and support day-to-day delivery of legal services

Job description

Legal Aid NSW in Tamworth is seeking a Legal and Client Support Officer to provide high-quality clerical and administrative support to legal staff and clients. Based in the Tamworth office, you will be the first point of contact for people seeking help with a legal problem, handling reception and enquiries with professionalism.

You will maintain accurate client and matter information, explain Legal Aid NSW services, and support day-to-day delivery of legal services in a busy, client-focused