Impactful FDR Practitioner — Flexible Hours & Growth

RAQ; Brisbane; On-site; AUD 82,000 - 100,000; Full time

Benefits offered by this job

Work-Life Balance

Salary packaging up to $15,900 peryear

Extra Time Off

Annual Leave Loading

Study Leave

Parental Leave

Wellbeing Support

Job summary

Relationships Australia Queensland (RAQ) seeks a passionate Family Dispute Resolution Practitioner (FDRP) to join our Upper Mount Gravatt team.

You will deliver high-quality, inclusive dispute resolution across Queensland, conduct client intake and risk assessments, apply a facilitative FDR model, use multiple delivery modes, and support families to prioritise the best interests of children while maintaining confidentiality and professional standards.

Qualifications

• Undergraduate qualification in Social or Behavioural Sciences and/or Law, with FDRP accreditation (or ability to obtain).
• Proven experience in risk assessment, family dispute resolution, and mediation.
• Strong knowledge of family law and relevant legislation.
• Ability to work with diverse clients and engage in community activities.
• Excellent interpersonal, communication, and organisational skills.
• Proficiency in computer applications, including client information systems and Microsoft Office suite.

Responsibilities

• Conduct comprehensive client intake, risk assessments, and needs evaluations to inform mediation suitability, ensuring compliance with the Family Law Act 1975 and other relevant legislation.
• Deliver high-quality Family Dispute Resolution (FDR) services using a facilitative model, applying knowledge of separation issues, theoretical frameworks, and culturally appropriate practices.
• Utilise various FDR delivery modes (face-to-face, telephone, online, shuttle, legally assisted, child-inclusive) to best meet client needs and provide case management support.
• Engage in community outreach and education, developing networks with support services and participating in group information sessions to enhance RAQ's service delivery.
• Maintain strict confidentiality while adhering to duty of care obligations, particularly in cases involving domestic violence, child safety, or other risk factors.
• Commit to ongoing professional development, regular supervision, and maintenance of FDR Accreditation standards, while ensuring accurate documentation and file management.

Skills

Mediation

Risk assessment

Client intake

Communication

Education

Undergraduate qualification in Social or Behavioural Sciences and/or Law

FDRP accreditation (or ability to obtain)

Tools

MS Office

Client information systems

Job description

Relationships Australia Queensland (RAQ) seeks a passionate Family Dispute Resolution Practitioner (FDRP) to join our Upper Mount Gravatt team.

You will deliver high-quality, inclusive dispute resolution across Queensland, conduct client intake and risk assessments, apply a facilitative FDR model, use multiple delivery modes, and support families to prioritise the best interests of children while maintaining confidentiality and professional standards.