Impact Communications Officer (Nonprofit, Trauma-Informed)

Survivors & Mates Support Network; Parramatta; Sur place; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Flexible work environment

Professional development opportunities

Supervision and support

Values-driven workplace

Résumé du poste

Survivors & Mates Support Network (SAMSN) seeks a Communications Officer to develop content across digital, print and media, raise SAMSN's public profile and support stakeholder engagement. You will craft donor communications, prepare survivor stories and contribute to campaigns with a trauma-informed approach.

With 3–5 years in communications or a related field, you’ll manage digital content, social media and analytics while collaborating with staff and partners to advance SAMSN's mission and

Qualifications

• 3–5 years' experience in communications, marketing or PR.
• Excellent written communication and audience tailoring.
• Experience with digital content across channels and platforms.

Responsabilités

• Develop engaging content for newsletters, website updates and reports.
• Draft and schedule social media content across platforms.
• Prepare survivor stories, case studies and stakeholder updates.
• Assist with marketing collateral and media releases.
• Monitor media opportunities and analytics.
• Support events, campaigns and stakeholder engagement activities.
• Update website content and collaborate with partners.

Connaissances

Content creation

Social media management

Stakeholder engagement

Editing & proofreading

Campaign coordination

Formation

Bachelor's degree in Communications, Marketing, PR, Journalism

Outils

Microsoft Office 365

Digital analytics tools

Content management systems

Description du poste

Working closely with the Policy, Advocacy and Stakeholder Relations Manager, the Communications Officer will develop engaging content across digital, print and media channels, strengthen SAMSN's public profile, and support stakeholder engagement activities. The role contributes to increasing community awareness, supporting fundraising and advocacy initiatives, and ensuring SAMSN's communications reflect the organisation's values, purpose and strategic priorities.

Key responsibilities

Develop high-quality content for newsletters, website updates, annual reports, donor communications and campaign materials.

Draft and schedule social media content across SAMSN platforms.

Prepare survivor stories, case studies, impact reports and stakeholder updates in a respectful and trauma-informed manner.

Assist with the development of marketing collateral, brochures, presentations and fact sheets.

Support the preparation of media releases, opinion pieces and public statements.

Monitor media opportunities relevant to SAMSN's work.

Maintain media contact lists and assist with media enquiries as directed.

Support communications associated with events, workshops, campaigns and stakeholder engagement activities.

Maintain and update website content and monitor website and social media analytics.

Work collaboratively with staff, contractors and external partners.

About you

Minimum 3-5 years' experience in communications, marketing, public relations, journalism or a related field.

Excellent written communication skills with the ability to tailor content for different audiences.

Strong attention to detail and proofreading skills.

Experience managing digital content, including social media platforms and websites.

Ability to manage multiple projects and meet deadlines.

Proficiency in Microsoft Office 365 and digital communication tools.

Commitment to SAMSN's mission and values.

Qualification in Communications, Marketing, Public Relations, Journalism or a related discipline (desirable).

Experience in the not-for-profit, community services, advocacy or fundraising sectors (desirable).

Experience working within trauma-informed or lived-experience environments (desirable).

About us

Survivors & Mates Support Network (SAMSN) is Australia's leading specialist service supporting male survivors of child sexual abuse and their families. SAMSN is committed to a safe, inclusive and diverse workplace.

Opportunity to contribute to meaningful social change.

Flexible and supportive work environment.

Professional development and supervision opportunities.

A values-driven workplace committed to dignity, hope, connection and community.

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