Imaging Admin & Patient Services Coordinator

Monash Women's; Australia; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

Monash Health imaging is seeking Medical Administrative Officers to join the imaging administration network across southeast Melbourne. You will provide high-level customer service to patients and families in a busy, multi-site environment.

Responsibilities include reception, phone management and scheduling, plus support for rostering and clinical workflows. The role requires excellent communication, confidentiality and the ability to work as part of a team.

Qualifications

• Experience in radiology or medical administration preferred.
• Excellent customer service and ability to stay calm under pressure.
• Strong time management and confidentiality skills.

Responsibilities

• Reception duties and greeting patients.
• Manage the phone system and schedule appointments.
• Demonstrate excellent interpersonal and communication skills.
• Work as part of a rotational shift roster and deliver high patient service.

Skills

Customer service

Communication

Attention to detail

Autonomy

Teamwork

Adaptable

Computer skills

Job description

Monash Health imaging is seeking Medical Administrative Officers to join the imaging administration network across southeast Melbourne. You will provide high-level customer service to patients and families in a busy, multi-site environment.

Responsibilities include reception, phone management and scheduling, plus support for rostering and clinical workflows. The role requires excellent communication, confidentiality and the ability to work as part of a team.