ICT Testing Assurance and Governance Manager

Department of Defence; Canberra; On-site; AUD 90,000 - 130,000; Full time

Job summary

Department of Defence seeks an ICT Testing Assurance and Governance Manager to lead testing governance, assurance and automation initiatives across SAP ERP platforms and related systems.

You will coordinate test plans, resources and schedules, ensuring traceability, release readiness and high quality outcomes through collaboration with Delivery and Sustainment teams.

Qualifications

• Demonstrated experience in test governance, assurance and continuous improvement within ICT environments.
• Ability to identify business needs and resolve complex issues through stakeholder engagement.
• Proven skills in collaborating across business and technical teams to improve testing processes and quality outcomes.
• Extensive experience in testing, quality assurance, release management and change management practices.
• Mandatory technical skills in UFT, ALM/Quality Centre and Python.

Responsibilities

• Provide advice and guidance on test governance, planning, execution and QA best practices.
• Assist in managing test processes, including plans, resources, schedules, deliverables and traceability.
• Contribute to test planning, assurance activities, governance reporting and quality assessments.
• Monitor testing compliance, quality outcomes and release readiness, with clear reporting and recommendations.
• Support builds and testing activities with Delivery and Sustainment teams.
• Coordinate testing and acceptance activities and ensure successful execution of these tasks.
• Develop and maintain automated testing solutions using UFT, ALM and Python.
• Strengthen and continuously improve testing governance, assurance processes and quality standards.
• Identify gaps, risks and improvement opportunities, and implement effective solutions.

Skills

Test governance

Continual improvement

Stakeholder engagement

Quality assurance

Python

Tools

UFT (OpenText)

ALM/Quality Centre

Job description

ICT Testing Assurance and Governance Manager

As the Test Analyst, you will provide support to the delivery and continuous improvement of systems, drawing on your deep knowledge of testing principles, IT standards, policy frameworks and expert quality assurance services. You will perform and coordinate testing activities, develop automated test cases, and engage with a wide range of stakeholders to ensure digital services meet business and user needs.

In this role, you will have the opportunity to:

• Provide advice and guidance on test governance, test planning, execution and quality assurance best practices.
• Assist in managing test processes, including test plans, resources, schedules, deliverables and traceability.
• Contribute to test planning, assurance activities, governance reporting and quality assessments.
• Monitor testing compliance, quality outcomes and release readiness, providing clear reporting and recommendations.
• Support the undertaking of builds and testing activities in coordination with Delivery and Sustainment teams.
• Support testing and acceptance activities, including the coordination and execution of these activities.
• Develop and maintain automated testing solutions using UFT, ALM and Python.
• Strengthen and continuously improve testing governance, assurance processes and quality standards.
• Identify gaps, risks and improvement opportunities, and work collaboratively with stakeholders to implement effective solutions.

About our Team

Enterprise Resource Planning (ERP) is a key part of the One Defence reform agenda. ERP will standardise and integrate essential Defence functions into a single SAP platform, supporting a whole-of-Defence transformation. The ERP Support Organisation (ESO) coordinates sustainment across both legacy applications and new S/4HANA capabilities.

Within the ESO, the Transition, Planning and Support (TPS) Directorate is a specialist Enterprise Support Organisation (ESO) function that performs a critical role in assuring the quality, integrity and performance of the Department's SAP S/4HANA Enterprise Resource Planning (ERP) business systems and applications.

Through its integrated Transition Management, Change and Release Management, and Testing and Quality Assurance teams, TPS enables the successful delivery of system enhancements and business capabilities while safeguarding operational continuity across the Department.

Our Ideal Candidate

We want to hear from you, if you have the skills and ability to contribute to the following:

• Demonstrated experience in Test Governance, Assurance and Continuous Improvement within a complex ICT environment.
• Ability to identify, anticipate and respond to business needs, resolving complex issues through effective stakeholder engagement and relationship management.
• Proven stakeholder engagement skills, with the ability to collaborate effectively across business and technical teams.
• Strong ability to identify gaps, assess risks and drive improvements to testing processes and quality outcomes.
• Excellent analytical, problem-solving and communication skills.
• Extensive experience in testing, quality assurance, release management and change management practices.
• Commitment to continuous improvement and delivery of high-quality outcomes.
• Mandatory technical skills and experience in UFT (OpenText Unified Functional Testing), ALM/Quality Centre and Python.

Security Clearance

Applicants must be able to obtain and maintain a security clearance at “Negative Vetting Level 1”.

Getting to know the Department of Defence

The Department of Defence employs around 18,000 Australian Public Service (APS) employees. Defence APS employees work in a wide variety of critical roles, Australia wide, enabling our three services Navy, Army and Air Force, to do their job. Defence has a range of Australian Public Service (APS) career opportunities that offer interesting, challenging, and unique work. Our workforce includes administrative support, accountants, intelligence analysts, engineers, policy advisors, graphic designers, lawyers, social workers, IT specialists and contract managers to name a few. We offer a rewarding career that includes professional development, work-life balance, recognition, a flexible and supportive work environment and a diverse workforce. To find out more about a career with Defence please visit https://www.defence.gov.au/jobs-careers