ICT Support Specialist - Helpdesk, Networks & Apps

Efficient Recruitment; City of Melbourne; On-site; AUD 80,000 - 90,000; Full time

Job summary

Farris Care Services Pty Ltd in Moonee Ponds, Victoria, is seeking an ICT Customer Support Officer for full-time work. You will provide technical support across hardware, software, and networks, install and configure business applications, and maintain documentation.

The role requires at least one year of experience, a relevant trade qualification, strong communication and problem-solving skills, and the ability to handle multiple support requests, with salary AUD 80,000–90,000 plus super.

Qualifications

• Minimum 1 year of relevant ICT support experience.
• Trade qualification required.
• Strong communication and problem-solving skills essential.
• Ability to handle multiple support requests simultaneously.

Responsibilities

• Provide technical support across hardware, software and networks.
• Install and configure business applications.
• Maintain documentation and user guides.

Skills

Technical support

Hardware

Software

Networks

Communication

Problem solving

Multitasking

Education

Trade qualification

Job description

Farris Care Services Pty Ltd in Moonee Ponds, Victoria, is seeking an ICT Customer Support Officer for full-time work. You will provide technical support across hardware, software, and networks, install and configure business applications, and maintain documentation.

The role requires at least one year of experience, a relevant trade qualification, strong communication and problem-solving skills, and the ability to handle multiple support requests, with salary AUD 80,000–90,000 plus super.