ICT Product Specialist

Victoria Police; Melbourne; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible working arrangements

Job summary

Victoria Police is seeking an ICT Product Specialist to lead strategic management and continuous improvement of critical ICT products and services. The role oversees delivery, risk, and security, collaborating across technical and business areas to align with organisational objectives.

You will apply data engineering, cloud, and data science expertise, engage stakeholders, and manage outsourced services to meet service levels and expectations. Flexible working arrangements are supported.

Qualifications

• Data engineering, cloud infra and data science expertise.
• Experience with Azure and Databricks.
• Strong stakeholder engagement and governance capability.

Responsibilities

• Provide specialist, authoritative advice to support the Product Manager in developing the digital strategy for the product group and domain.
• Manage, monitor, and evaluate key D&A applications to deliver business needs.
• Ensure D&A applications deliver quality outcomes and high customer experience within service frameworks.
• Enable/realise a product roadmap and ensure products are managed effectively delivering service requirements.
• Provide specialist advice to support IT operational strategy and ensure alignment and effective delivery.

Skills

SQL

Azure

Unity Catalog

CI/CD & Orchestration

Databricks SQL

SAS

Tools

GitHub Actions

Azure DevOps

Databricks Workflows

Job description

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/20027979E

About the role:

The ICT Product Specialist is a senior technology leadership role responsible for the strategic management, continuous improvement, governance, and operational performance of critical ICT products and services within Victoria Police. The position provides expert technical advice, oversees service delivery outcomes, manages risks and escalated issues, and ensures products and platforms are reliable, secure, effective, and aligned with organisational and business objectives.

The role is accountable for developing and enhancing ICT tools, processes, and service capabilities while driving product innovation and continuous improvement. It requires strong stakeholder engagement skills to influence outcomes, provide specialist recommendations, and collaborate across technical and business areas. The ICT Product Specialist also manages outsourced service providers, ensuring contractual obligations, service levels, and support requirements are achieved.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

• Providing specialist, authoritative advice to support the Product Manager in the development and execution of the approved digital strategy for the product group and domain.
• Managing, monitoring, and evaluating key D&A applications to ensure they deliver business needs.
• Ensuring that D&A applications, products and services deliver quality outcomes and high customer experience within the agreed service management and User Experience frameworks.
• Enabling/realising a product roadmap and ensure that products are managed effectively delivering to the agreed service requirements.
• Providing specialist, authoritative advice to support the development and execution of the approved IT operational strategy, while collaborating with relevant teams to ensure alignment and effective delivery

About You:

The successful candidate will ideally have the following skills and experience:

A blend of data engineering, cloud infrastructure, and data science expertise. Including but not limited to;

• SQL: Proficiency in writing complex queries, optimizing joins.
• Hands-on experience with Azure.
• Unity Catalog: Skill in configuring governance, data lineage, and fine-grained access control across workspaces.
• CI/CD & Orchestration: Experience setting up deployment pipelines using tools like GitHub Actions or Azure DevOps, and orchestrating workflows via Databricks Workflows.
• Databricks SQL: Skill in building operational dashboards, connecting BI tools (like Power BI or Tableau), and configuring SQL warehouses.
• SAS: Base SAS programming and SAS Enterprise Guide.

Further Information:

• One (1) x full-time, fixed term (12 months) position available.
• This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
• The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen.
• The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
• We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.

Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.

In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowermen t, equality, and equal participation across all areas of the organisation.

We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.”

We welcome applications from people with disability and aim to support an inclusive recruitment experience.

Applications close Thursday 19 November 2026 at 11.59pm