ICT Cadet

Port Stephens Council; Port Stephens Council; On-site; AUD 62,000 - 74,000; Full time

Benefits offered by this job

Work-life balance

Flexible work options

Paid parental leave

Health & wellbeing leave

Free parking

Job summary

Port Stephens Council in Raymond Terrace is offering a cadetship in ICT starting January 2027, combining paid study with hands-on work in ICT support, cybersecurity controls, and broader ICT project rollouts.

You will work full-time, 35 hours per week, with 12% superannuation and a retention allowance, and you’ll have access to study leave to attend courses. This is a contract opportunity at PSC Administration Building, Raymond Terrace.

Qualifications

• Currently studying, or formal offer to study, a university degree (or higher) course in 2027 in a computer related discipline.
• A genuine interest in information technology.
• Be comfortable talking to and assisting customers.
• Ability to follow instructions and processes.

Skills

Communication skills

Customer service

Education

University degree in computer-related discipline

Job description

Own your future with a Cadetship at Port Stephens Council (PSC) - ready for commencement in January 2027!

The opportunity

This is your opportunity to earn while you learn your Information Technology Degree, gaining vital hands-on experience under the daily guidance and mentorship of our experienced technical specialists.

Working in a collaborative office environment, you will bridge theory and practice by mastering essential skills, including resolving Level 1 technical service desk requests, configuring computers and mobile devices, supporting Microsoft 365, managing user accounts, and assisting with vital cyber security controls, network testing, and broader ICT project rollouts.

To be successful, you will have a genuine interest in information technology, a comfortable digital aptitude, and a strong sense of responsibility when handling sensitive Council equipment and information.

We are looking for a reliable, curious, and patient team player with clear communication and listening skills, an exceptional customer-service mindset, and the resilience to respond positively to constructive feedback as you learn.

While prior experience with Microsoft 365, device troubleshooting, or customer service is a great bonus, what matters most in your first six months is your consistent attendance, a proactive willingness to learn, and the ability to follow strict security procedures while becoming a dependable member of the ICT team.

What does a career at PSC look like for me post-Cadetship?

Whilst we can’t guarantee a permanent position post-cadetship, this is what a career path could look like with a degree behind you:

ICT Support

Cybersecurity

Software Development

Data Analysis

Network Administration

Business Applications Specialist

The key responsibilities within this role are listed within the position description.

This is a contract opportunity - working full-time, 35 hours / week + access to a flexible working arrangement + access to study leave to attend courses at your formal education provider during work hours.

Base Salary Range: $61,781 to $73,776 pa based on 35 hours / week + 12% superannuation + $2,562 retention allowance

You will be working from PSC Administration Building, Raymond Terrace

What does it mean to be a Cadet at PSC?

Throughout your Cadetship, you’ll receive;

• Financial support in a paid role, including full payment for your studies
• Time in your work week to attend your formal training
• Progression through your salary levels with each year of successful completion

You will also have the opportunity to participate in our internal networking events, where you can meet and socialise with other Apprentices, Cadets and Trainees at PSC.

Opportunities to develop your own professional and social networks through collaborating with other teams across PSC.

We’re all about putting the right people, in the right role! Here’s what we’re looking for:

• Currently studying, or formal offer to study, a university degree (or higher) course in 2027 in a computer related discipline, and continue those studies throughout the duration of the cadetship
• A genuine interest in information technology
• Be comfortable talking to and assisting customers
• Ability to follow instructions and processes

For more information on who can apply please visit our website.

This is life at PSC!

• Work/Life balance with generous leave entitlements, flexible work options and leave in lieu
• Long service leave when you’ve been with us for just over 5 years
• Health & Wellbeing leave to recharge when you need it
• Industry leading Paid Parental Leave accessible for all employees - regardless of how you became a parent, we offer 14 weeks that can be taken within 2 years from the birth, adoption, or long-term foster care of your child.
• PSCare Day available to all employees to take in addition to your regular leave entitlements
• Confidential support (including mental health) through our employee assistance program
• Award winning health and wellbeing program PSCare, Workers Health Initiative with access to a broad range of gyms in the area, and discounted health insurance
• Free parking on site and a convenient local shopping centre
• Coffee and food to keep you sustained at our on-site café
• And lots more...

Enough about us, we want to hear about you! So tell us about...

Why you want a career in Information Technology?

What would you do if you were asked to resolve an ICT issue but did not know the answer?

How would you balance your workplace responsibilities with the study requirements of the cadetship?

Contact: Reighan Cayford, ICT Support Lead on 02 4988 0***

For information on the apprenticeship and study requirements, contact: Tiahna Sanderson, Learning and Development Officer on 0408 767 ***

We’re a 2026 Circle Back Initiative Employer - we commit to respond to every applicant

We’ve partnered with the Veterans Employment Program to support veterans finding suitable, sustainable and meaningful employment

Port Stephens Council adheres to the principles of a child safe organisation and supports children and young people having safe and welcoming experience in our community, accessing our facilities and in our care

We acknowledge the Worimi Peoples as the original Custodians and inhabitants of Port Stephens. May we walk the road to tomorrow with mutual respect and admiration as we care for the beautiful land and waterways together