ICT Business Analyst

Mitra Innovation Group; Sydney; On-site; AUD 130,000 - 160,000; Full time

Job summary

Mitra Innovation Group is seeking an experienced Business Analyst to lead requirement gathering, discovery sessions, and stakeholder workshops for complex banking reconciliation projects. You will translate business needs into functional designs, maintain traceable requirements, and collaborate across global teams to ensure successful delivery.

This role emphasizes data analytics, governance, and the ability to drive reconciliation automation across multiple source systems, with a focus on

Qualifications

• Strong requirement engineering and documentation practices applied to complex programmes.
• Confident use of story writing, prototyping, and governance in project events.
• Experience with reconciliation in banking across multiple systems is essential.
• Experience in reconciliations transformation and automation in financial services domains.
• Excellent data analytics and ability to redefine optimized processes.

Responsibilities

• Build and maintain relationships with stakeholders across business, product, and technology teams.
• Lead requirement gathering, discovery workshops, and solutioning discussions and related scrum ceremonies.
• Engage with clients to understand business needs through documentation and research.
• Translate business requirements into actionable functional designs and roadmaps.
• Document requirements using Confluence, Rally, and ServiceNow with traceability.
• Collaborate with development teams to clarify requirements and contribute to solution design.
• Drive alignment between business objectives and delivered solutions for releases.
• Work with global/remote teams to resolve ambiguities and support planning and delivery.
• Apply structured requirement management: user stories, data mapping, data modeling, root cause analysis, prototyping, interfaces.
• Act as trusted advisor to simplify complex processes for technical and non-technical stakeholders.

Skills

Requirement engineering

Stakeholder management

Documentation best practices

Prototyping

Data mapping

Data analytics

Root cause analysis

Interface modeling

Story writing

Governance processes

Source system integrations

Quality Engineering guidance

Payments domain knowledge

Banking reconciliations

Education

Bachelors degree or equivalent

Tools

Confluence

Rally

ServiceNow

Job description

• Build and maintain strong relationships with stakeholders across business, product, and technology teams.


• Lead requirement gathering, discovery workshops, and solutioning discussions and related scrum ceremonies.


• Deeply understand business needs by engaging directly with clients, reviewing documentation, and conducting independent research.


• Analyze and translate business requirements into clear, actionable functional designs and roadmaps.


• Document and manage requirements using tools such as Confluence, Rally, and ServiceNow, ensuring traceability and alignment across teams.


• Work closely with development teams to provide ongoing clarification on requirements and contribute to solution design across multiple asset teams.


• Drive alignment between business objectives and delivered solutions, ensuring that each release meets intended outcomes.


• Collaborate with global and remote teams to address issues, resolve ambiguities, and support planning and delivery.


• Apply structured requirement management techniques, including userstory creation, data mapping, data modeling, root cause analysis, prototyping, and interface modeling.


• Act as a trusted advisor, simplifying complex business processes and requirements for both technical and non-technical stakeholders.

Required Skills & Experience

• Strong understanding of requirement engineering and documentation best practices, with the ability to confidently apply techniques such as story writing, prototyping, and governance processes.


• Understanding of reconciliation as a function including experience in GL functions in the banking domain across multiple systems


• Prior experience in reconciliations transformation and automation in the financial services, financial crimes domains.


• Strong data analytics skills and ability to redefine optimized processes.


• Create reconciliation-related PoCs, and create data match rules.


• Should have worked on projects where there are multiple source system integrations.


• Prepare the requirements and support the Quality Engineering teams by providing guidance and validating test cases to ensure alignment with business requirements.


• 7+ years of hands-on business analysis experience, preferably in payments, banking, or financial services.