Hype DC - Store Manager Canberra Central

HYPE DC Pty Limited; Canberra; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary with incentives

40% off Accent Group brands

Career development opportunities

Structured roster for work‑life баланс

Job summary

Hype DC in Canberra Central is seeking a premium, experienced Store Manager to lead our retail team. You will drive brand vision, foster a high‑performance culture, and create memorable experiences for both customers and the team.

As a key business leader, you will sit on the floor 80% of your week, coaching a large team, delivering strong sales, and ensuring operational excellence across all store activities.

Qualifications

• 3–5 years of experience in a premium, fast-paced retail environment with a proven record in driving sales and KPIs.
• A coach who can motivate, inspire, and level up a large team of brand ambassadors.
• Experience delivering best in class customer experiences and leading a store to high performance.

Responsibilities

• Be on the floor about 80% of your week, keeping the customer at the core of every decision and delivering memorable experiences.
• Drive financial sales goals and key metrics for a multimillion dollar store.
• Deliver on the brand vision and strategy, ensuring best in class store presentation and operation.
• Provide coaching, support, and feedback to drive results across the team.
• Recruitment, selection and onboarding of all new team members within your store.
• Deliver a seamless omni‑channel experience to our customers in-store.
• Ensure Visual Merchandising excellence keeps the store at the front of the pack.
• Strive to be the best version of yourself at work every day and create a fun, safe environment.
• Collaborate with Area and State Managers and in-store team to maximise sales growth and develop your people.

Skills

Sales leadership

Team leadership

Customer experience

KPI achievement

Roster management

Visual merchandising

Job description

Hype DC is Accent Group's premium, limited and exclusive sneaker retailer. With almost 25 years as one of Australia’s leading premium sneaker destinations, Hype DC continues to deliver a curated world class assortment of sneakers to our customers. Here at Hype DC, we are obsessed and committed to our people, our team and our customers are at the heart of what we do. As a key sneaker destination, we strive to deliver memorable experiences, a high-performance culture and operational excellence.

Hype DC is Accent Group's premium, limited and exclusive sneaker retailer. With almost 25 years as one of Australia’s leading premium sneaker destinations, Hype DC continues to deliver a curated world class assortment of sneakers to our customers. Here at Hype DC, we are obsessed and committed to our people, our team and our customers are at the heart of what we do. As a key sneaker destination, we strive to deliver memorable experiences, a high-performance culture and operational excellence.

What You Will Work On

We are looking for a premium and experienced business leader to join our retail team at Hype DC Canberra Central location! As the Store Manager you will play a critical role delivering and executing the brand vision, establishing a high-performance culture within your store, creating memorable moments for both internal and external customers and achieving operational excellence.

Who You Will Work With

As a business leader, you work collaboratively with your Area Manager, State Manager and in store team to deliver a people first culture, maximise sales growth in your business all whilst accelerating your personal career growth in a leadership role.

What Benefits We Can Offer

• A competitive salary with performance-based incentives
• 40% off Accent Group brands | Hype DC, Skechers, Dr. Martens, Vans, Glue, Stylerunner & many more
• Plenty of opportunities for career advancement and professional development
• We offer a Future Leaders program which is designed build cross functional skills, preparing our team for the next stage in their careers
• Opportunities to be involved in campaigns, content creation & social media activations
• Complimentary sneaker and product giveaways
• A structured roster format which promotes healthy work-life balance.
• Access to our Employee Benefits program which includes discounted Gym Memberships & Health Insurance packages
• Access to our confidential Employee Assistance Program

What You Will Work On

• Create a people first culture and environment by empowering and developing talent within your team
• Passionate about creating a WORLD CLASS team and a MAGICAL VIBE within their store
• Running a multimillion dollar store you will be required to drive our financial sales goals and metrics
• Delivering on the brand vison and strategy
• Being on the floor 80% of your week, you will ensure that our customer is at the core of our everyday business decisions, and we provide MEMORABLE experiences 100% of the time
• Provide coaching, support, and feedback to drive results
• Recruitment selection and onboarding of all new team within your store
• Deliver a seamless omni-channel experience to our consumer in-store
• Ensure your store shows up as best in class through Visual Merchandising excellence
• Have a desire to push yourself to be the best version of you at work every day
• Ensure our stores are not only a FUN, but a safe place for our customers and team

Who We Are Looking For

• A team player who strives for excellence across Sales, Operations and team development
• Experience and passion for delivering best in class experiences
• A coach who can motivate, inspire, and level up a large team of brand ambassadors
• Minimum of 3-5 years of experience in a premium, fast-paced retail environment, with a proven record in driving sales and KPI’s targets
• A leader with a motivated & driven ‘Make it Happen’ attitude
• Strategic thinker, able to identify opportunities for future growth
• Experience in effectively managing rosters, achieving cost efficiency metrics

How We Hire

Our hiring process is designed to identify candidates who share our values of integrity, passion, and excellence. It includes an initial application review, followed by interviews to assess your experience, skills, and cultural fit. We understand that the interview process can be stressful, so we aim to provide a supportive environment where you can be authentic and bring your best self. We are committed to a fair and inclusive hiring process that welcomes diverse backgrounds and perspectives.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.

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