Hydraulic Customer Relationship Manager

Motion Apac; Western Australia; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Market-aligned remuneration withannual

Career progression

Comprehensive benefits

Health and wellbeing

Volunteer leave

Employee referral program

Job summary

Motion Fluid Power Solutions in Western Australia seeks a commercially focused Hydraulic Customer Relationship Manager to join our external sales team based in Kewdale. In this field-based role you will manage and grow relationships with key customers and identify hydraulic and fluid power opportunities.

You will drive sales, margin growth and customer retention across your territory while partnering with internal teams.

Qualifications

• Experience in external sales, account management or business development.
• Hydraulic, industrial hose, fittings, fluid power or related industrial-product knowledge.
• Experience building and retaining key customer relationships.
• The ability to identify customer needs and recommend suitable solutions.

Responsibilities

• Manage and grow a portfolio of key customer accounts.
• Build trusted, long-term relationships with customer stakeholders and decision-makers.
• Understand customer operations and identify hydraulic, hose, fittings and fluid power solution opportunities.
• Develop and execute account plans that support customer needs and business growth.
• Drive sales, margin and customer-retention performance across your territory.
• Identify cross-sell and upsell opportunities across Motion’s product and service offering.
• Prepare quotes, proposals and value propositions that demonstrate the benefits of working with Motion.
• Monitor sales performance against budgets and forecasts, taking action where required.
• Work closely with internal teams to ensure customers receive reliable service and fit-for-purpose solutions.
• Maintain accurate customer, opportunity and account information.

Skills

External sales

Account management

Hydraulic knowledge

Relationship management

Job description

Drive customer growth with a market leader in fluid power solutions!

• Market-aligned remuneration, incentives and annual salary reviews
• Tool of trade provided — company vehicle, iPhone and laptop
• Build a rewarding career! Take ownership of key customer relationships while developing your hydraulic expertise.

About the role

We are seeking a commercially focused Hydraulic Customer Relationship Manager to join our external sales team, based in Kewdale, WA.

In this field-based role, you will manage and grow relationships with key customers, develop a strong understanding of their hydraulic and fluid power requirements, and identify opportunities to deliver practical, value-adding solutions.

You will be responsible for driving sales, margin growth, customer retention and share of wallet across your territory, while partnering closely with internal sales, operations, service and product teams.

Why make the move to Motion?

Join an established industry leader in engineering and industrial solutions. You’ll work with a trusted brand, a broad product offering and experienced teams who are focused on helping customers succeed.

In return, you’ll have access to annual salary reviews, bonus opportunities, a company vehicle, tools of trade and wellbeing support. Motion also invests in career development through training, learning opportunities and clear pathways to grow your technical, sales and leadership career across the wider network.

What you will be responsible for:

• Manage and grow a portfolio of key customer accounts.
• Build trusted, long-term relationships with customer stakeholders and decision-makers.
• Understand customer operations and identify hydraulic, hose, fittings and fluid power solution opportunities.
• Develop and execute account plans that support customer needs and business growth.
• Drive sales, margin and customer-retention performance across your territory.
• Identify cross-sell and upsell opportunities across Motion’s product and service offering.
• Prepare quotes, proposals and value propositions that demonstrate the benefits of working with Motion.
• Monitor sales performance against budgets and forecasts, taking action where required.
• Work closely with internal teams to ensure customers receive reliable service and fit-for-purpose solutions.
• Maintain accurate customer, opportunity and account information.

About you

You are a confident relationship builder with a commercial mindset and a genuine interest in hydraulic and fluid power solutions. You are comfortable working independently in the field while maintaining close connections with customers and internal teams.

You will ideally bring:

• Experience in external sales, account management or business development.
• Hydraulic, industrial hose, fittings, fluid power or related industrial-product knowledge.
• Experience building and retaining key customer relationships.
• The ability to identify customer needs and recommend suitable solutions.
• Strong commercial awareness, including sales and margin performance.
• Excellent communication, negotiation and stakeholder-management skills.
• A proactive, organised and customer-focused approach.
• A current Australian driver license and a willingness to travel (Regional travel of approximately 6–8 weeks per year is required, with occasional additional travel based on seasonal and project needs)

What We Offer:

We offer more than just a job — we offer a long-term career.

• Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
• Career progression: Build a long-term career with clear development pathways, supported by free webinars, training events and learning courses.
• Comprehensive benefits: Incentive, Motion-provided uniforms, parental-leave top-up support and confidential wellbeing support through our Employee Assistance Program.
• Health and wellbeing: Enjoy up to $30 flu vaccination rebate and discounted Bupa health insurance options.
• Give back to your community: Access one paid Good to Give volunteer leave day each calendar year, in addition to your standard leave entitlements. Participate in community engagement initiatives, including opportunities to support organisations such as the Red Cross and many more.
• Recognition that matters: Celebrate your contribution through peer recognition, service-milestone awards and our employee referral program.

About Motion

Motion Fluid Power Solutions is a trusted supplier of hydraulic and industrial hose and fittings, hydraulic hardware solutions and pneumatic products. We support customers across a diverse range of industries, including mining, transport, oil and gas, manufacturing, construction, agriculture and waste management.

We specialise in quality fluid power products and tailored solutions that help customers improve the efficiency, safety and reliability of their operations.

We value strong relationships, continuous improvement and sustainable growth. Our ongoing investment in our people, systems and processes helps us deliver value to our customers and create opportunities for our team.

Motion is an equal opportunity employer.

Applicants must be an Australian Citizen or hold Australian Permanent Residency to be eligible to apply.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.