A leading networking solutions provider in Sydney is looking for a Technical Solutions Engineer to help support products and ensure customer satisfaction. This role requires strong troubleshooting skills and a background in networking technologies. The position is hybrid, encouraging team collaboration while maintaining flexible work conditions. Applicants must have a technical degree and relevant experience as a priority.
Qualifications
3+ years of hands-on experience in networking technologies.
Strong comfort level with Linux is highly desired.
Resolve customer concerns during installation and operation.
Document customer communication for product quality programs.
Skills
Problem-solving
Interpersonal skills
Troubleshooting
Networking protocols knowledge
Education
Bachelor's degree in a technical field
Tools
Wireshark
tcpdump
Job description
A leading networking solutions provider in Sydney is looking for a Technical Solutions Engineer to help support products and ensure customer satisfaction. This role requires strong troubleshooting skills and a background in networking technologies. The position is hybrid, encouraging team collaboration while maintaining flexible work conditions. Applicants must have a technical degree and relevant experience as a priority.