Hybrid Senior Operations Analyst, ANZ Marketplace

DiDi Global; Melbourne; Hybrid; AUD 70,000 - 100,000; Full time

Job summary

DiDi Global ANZ is seeking a proactive Operations Analyst to optimise our ride-hailing marketplace across Australia and New Zealand. You will diagnose root causes of metric movements and propose actionable improvements that boost trading efficiency and rider/driver experience.

Collaborating with Product, Operations and Risk, you’ll pull data, monitor metrics, and test ideas. The role sits in a hybrid setup across Beijing and ANZ time zones, offering exposure to a fast-growing mobility platform.

Qualifications

• Bachelor's degree or above in a quantitative field (e.g., statistics, economics, CS).
• 1–3 years of experience in operations/analysis/strategy or recent graduates.
• Strong business judgment and ability to translate ambiguity into analytics.

Responsibilities

• Identify root causes behind core metric movements in the ride-hailing marketplace.
• Break down rider experience and operations issues into actionable problems.
• Use data to support decisions, monitor metrics, and validate experiments.

Skills

Analytical thinking

Data analysis

Cross-functional collaboration

SQL

Education

Bachelor's degree

Tools

Excel

Job description

DiDi Global ANZ is seeking a proactive Operations Analyst to optimise our ride-hailing marketplace across Australia and New Zealand. You will diagnose root causes of metric movements and propose actionable improvements that boost trading efficiency and rider/driver experience.

Collaborating with Product, Operations and Risk, you’ll pull data, monitor metrics, and test ideas. The role sits in a hybrid setup across Beijing and ANZ time zones, offering exposure to a fast-growing mobility platform.