Hybrid Security & Internal Infra Engineer — Certs & Mentoring

Epic IT; Brisbane; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Certification funding

Mentoring from Solutions Architects

Hybrid work arrangement

Labs and tooling access

Knowledge-sharing sessions

Job summary

Epic IT, a Perth-based MSP, manages production infrastructure for 72 clients across cloud, networking, telephony and security. The Security & Internal Infrastructure Engineer will own the internal Microsoft 365 suite, Entra ID and security uplift across clients, with a mix of internal and client-facing work.

Role requires strong MSP/IT operations experience, ISO 27001 controls, incident response, and ongoing professional certification.

Qualifications

• 2–4 years hands-on in an MSP or internal IT role.
• Experience administering Microsoft 365 and Entra ID including CA, Intune and Exchange Online.
• Networking fundamentals: TCP/IP, DNS, DHCP, VLANs, routing, VPNs, firewall rules.
• Working knowledge of security tooling such as EDR, MDR or SIEM alerting, and email security.
• Windows Server and Active Directory, including hybrid identity.
• PowerShell you write yourself, not just scripts you’ve run.
• Clear written notes. If you can’t explain what you changed, we can’t audit it.

Responsibilities

• Run Epic IT’s own Microsoft 365 and Entra ID tenant; manage CA, Intune, Exchange Online, SharePoint and Teams.
• Set up accounts and devices for new starters and support staff.
• Write PowerShell for provisioning, reporting and maintenance jobs.
• Manage ISO 27001 controls, evidence, policies and audits; incident response and threat detection.
• Deliver client security uplifts: MFA, CA, Defender, and security awareness training.
• Keep runbooks, baselines, change records and diagrams current; train service team.

Skills

MS365 administration

Entra ID administration

Networking fundamentals

Security tooling (EDR/MDR/SIEM)

Windows Server & Active Directory

PowerShell scripting

Documentation & audit readiness

Tools

Microsoft 365 suite

Entra ID

Job description

Epic IT, a Perth-based MSP, manages production infrastructure for 72 clients across cloud, networking, telephony and security. The Security & Internal Infrastructure Engineer will own the internal Microsoft 365 suite, Entra ID and security uplift across clients, with a mix of internal and client-facing work.

Role requires strong MSP/IT operations experience, ISO 27001 controls, incident response, and ongoing professional certification.