Hybrid Public Service Program Support & Records Specialist

Chandler Macleod; Sunshine Coast Regional; Hybrid; AUD 72,000 - 79,000; Full time

Benefits offered by this job

Superannuation

Job summary

Chandler Macleod is seeking an AO3 Program Support Officer (AIM) to deliver high-quality administration and information management support across the North Coast region. The role is based in Buderim, QLD, with rotating offices and potential hybrid on-site work.

The position supports coordinating workflow, stakeholder liaison, and maintaining accurate records to ensure compliance with policy and legislation. Experience in government or public service administration is advantageous.

Qualifications

• Proven administration support experience in a structured environment.
• Strong communication and stakeholder engagement skills.
• Sound judgement and attention to detail with ability to manage competing priorities.
• Confidence with systems, registers and records management.
• Ability to apply policies and procedures to routine operational matters.

Responsibilities

• Prepare routine correspondence, papers and reports for review and delegation.
• Provide day-to-day administration and information management support to the team.
• Research and analyse routine business matters and make recommendations aligned to policy and legislation.
• Compile and complete standard forms and documentation, and support staff to follow correct processes.

Skills

Administration support

Stakeholder engagement

Records management

Policy compliance

Job description

Chandler Macleod is seeking an AO3 Program Support Officer (AIM) to deliver high-quality administration and information management support across the North Coast region. The role is based in Buderim, QLD, with rotating offices and potential hybrid on-site work.

The position supports coordinating workflow, stakeholder liaison, and maintaining accurate records to ensure compliance with policy and legislation. Experience in government or public service administration is advantageous.