Hybrid Platform Support Engineer: CI/CD & DevOps

Pronto Software Limited; City of Melbourne; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid work

Career development

Modern team

Employee benefits

Job summary

Pronto Software Limited in Melbourne, VIC is seeking a Platform Support Engineer to help secure, scale and automate our software delivery platforms. You will collaborate with Development, QA, DevOps and Security to improve tooling, CI/CD pipelines and developer experience in a hybrid work setting.

You'll work on source control platforms, automate deployments, and contribute to DevSecOps practices while embracing AI-assisted approaches to elevate engineering productivity and reliability.

Qualifications

• Experience supporting GitLab, GitHub, Bitbucket or similar platforms.
• Strong Git and source control knowledge.
• Experience supporting enterprise software development teams.
• Practical experience with CI/CD platforms and deployment processes.
• Understanding of SDLC principles and practices.
• Knowledge of build, packaging and release management processes.
• Understanding of networking, DNS, HTTP/S, TLS, authentication and access management.

Responsibilities

• Support and administer software delivery platforms, source control, and CI/CD tooling.
• Assist with the operation, maintenance and continual improvement of CI/CD pipelines, software delivery workflows and deployment processes.
• Support automated software packaging, release management and deployment capabilities.
• Work with Development, QA, Security and Infrastructure teams to improve software delivery reliability, security and efficiency.
• Troubleshoot platform, pipeline, deployment, authentication and integration issues.
• Support DevSecOps practices including security controls, vulnerability management and compliance requirements.
• Contribute to platform optimisation, automation initiatives and developer experience improvements.
• Create and maintain technical documentation, knowledge resources and troubleshooting guidance.
• Support onboarding, knowledge sharing and adoption of software delivery best practices across engineering teams.
• Leverage AI-assisted development tools and emerging technologies to improve engineering productivity, automation and problem solving.

Skills

Git/Git hosting

Source control admin

CI/CD tooling

DevOps practices

Cloud/hybrid environments

Education

IT/CS/Software Eng degree

Tools

GitLab

GitHub

Bitbucket

Job description

Pronto Software Limited in Melbourne, VIC is seeking a Platform Support Engineer to help secure, scale and automate our software delivery platforms. You will collaborate with Development, QA, DevOps and Security to improve tooling, CI/CD pipelines and developer experience in a hybrid work setting.

You'll work on source control platforms, automate deployments, and contribute to DevSecOps practices while embracing AI-assisted approaches to elevate engineering productivity and reliability.