Hybrid Payroll Officer - Accurate Pay, People Support

Family And Disability Services; Brisbane; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging benefits

Meal and entertainment benefits

Parental leave (12 weeks)

Diversity and inclusive leave

Career development opportunities

Employee discounts

Job summary

UnitingCare Queensland is seeking a Payroll Officer to join our payroll team, delivering accurate processing for thousands of employees. You will support employee and leader payroll enquiries with timely, professional service.

This full-time, hybrid role requires experience in payroll, strong customer focus, excellent communication, and meticulous attention to detail. Training is available for Chris21/UKG Pro and other payroll systems.

Qualifications

• Experience in payroll, administration, finance or a customer service-focused role.
• Strong customer-first mindset and genuine desire to help others.
• Excellent communication skills across all levels of the organisation.
• Strong attention to detail and commitment to accuracy.
• Ability to stay calm and professional when handling enquiries and resolving issues.
• Team-oriented, positive approach with willingness to learn; intermediate MS Office, incl. Excel.
• Experience with Chris21, UKG Pro or similar payroll systems; training available.
• Able to satisfy pre-employment probity checks, including background checks.

Responsibilities

• Process payroll transactions including employee maintenance, new starters, terminations and leave processing
• Respond to payroll enquiries and provide timely, professional support to employees and leaders
• Support payroll processing activities, reconciliations, audits and compliance requirements
• Contribute to continuous improvement initiatives and support a collaborative payroll team environment

Skills

Payroll processing

Customer service

Communication

Attention to detail

Multi-tasking

MS Excel

Chris21

UKG Pro

Problem solving

Tools

Chris21

UKG Pro

MS Excel

Job description

UnitingCare Queensland is seeking a Payroll Officer to join our payroll team, delivering accurate processing for thousands of employees. You will support employee and leader payroll enquiries with timely, professional service.

This full-time, hybrid role requires experience in payroll, strong customer focus, excellent communication, and meticulous attention to detail. Training is available for Chris21/UKG Pro and other payroll systems.