Hybrid IT Systems Administrator with 365, AWS & Security

Zembl; Sydney; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

Free coffee

Uber Eats lunch benefit

Wellness days

Additional annual leave per year of服务

Job summary

Zembl is seeking a Systems Administrator to join its IT team in a hybrid Sydney office. You’ll provide frontline and second-line IT support, manage provisioning, secure endpoints, and maintain cloud and on‑premises services to keep the business moving.

Ideal candidates have 3+ years in IT/admin roles, strong Microsoft 365 and Entra ID skills, AWS familiarity, and a proactive, service‑oriented approach to support a fast-paced environment.

Qualifications

• 3+ years in systems administration, IT support or similar roles.
• Hands-on experience with Microsoft 365 and Entra ID, including identity, groups and access management.
• Experience with device management and security policies.
• Hands-on experience administering or supporting AWS environments.
• Experience supporting Windows and MacOS devices, peripherals and office technology.
• Experience administering SaaS and PaaS platforms, including user access, licensing and integrations.
• Experience configuring or supporting SSO and application integrations.
• Working knowledge of networking fundamentals, including firewalls and access controls.
• Experience providing technical support in a fast-paced environment and working with third-party IT providers.
• Solid understanding of IT security best practices.

Responsibilities

• Provide first and second-level IT support to internal users, resolving incidents and service requests and escalating to our managed service partner where required.
• Manage user onboarding and offboarding, including access provisioning, devices and supporting documentation.
• Configure, deploy and maintain laptops, end-user devices and office technology.
• Manage the IT ticketing system, including prioritisation, documentation and reporting.
• Administer and maintain Microsoft 365, Entra ID, device management, identity controls and security policies.
• Support Zembl's AWS environment, including access management, monitoring, backups and routine maintenance.
• Administer Zembl's SaaS and PaaS applications, including user access, licensing and integrations.
• Manage SSO configuration, identity management and application integrations.
• Maintain hardware, asset registers, warranties, meeting room technology and spare equipment.
• Support routine network and security maintenance, including firewalls, access controls, patching and vulnerability remediation.
• Work closely with our managed service partners to support the delivery of IT and security services.
• Assist our Head of Technology with Essential 8, ISO 27001 and SOC 2 activities, including evidence collection, access reviews and remediation.
• Maintain accurate systems documentation and procedures.
• Identify opportunities to improve IT processes, security and the overall employee technology experience.

Skills

Microsoft 365

Entra ID

Device management

AWS

Windows

MacOS

SaaS & PaaS

SSO

Networking basics

IT security

Troubleshooting

Job description

Zembl is seeking a Systems Administrator to join its IT team in a hybrid Sydney office. You’ll provide frontline and second-line IT support, manage provisioning, secure endpoints, and maintain cloud and on‑premises services to keep the business moving.

Ideal candidates have 3+ years in IT/admin roles, strong Microsoft 365 and Entra ID skills, AWS familiarity, and a proactive, service‑oriented approach to support a fast-paced environment.