Hybrid Frontline Associate: Pick, Pack & Customer Care

Stratco (Australia) Pty Limited; Adelaide; Hybrid; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Wellness program

Flexible working

Employee discounts

Career development

Competitive remuneration

Positive workplace culture

Job summary

Stratco is seeking a dynamic, people-focused individual in Adelaide to join our hybrid customer service and stock role. You’ll greet customers, process orders, and ensure on-time delivery while keeping stock moving. Back-of-house tasks include picking, packing, data entry and liaising with trades.

You’ll work with teammates and other departments to solve problems and deliver exceptional service. Stratco is Australia’s trusted building and home improvement brand with over 70 years of experience;

Qualifications

• Exceptional customer service skills.
• Experience in fast-paced sales or retail environment.
• Strong interpersonal and communication abilities.
• Good computer skills.
• Forklift ticket or willingness to undertake training.

Responsibilities

• Provide welcoming customer service and assist with orders.
• Pick, pack and prepare orders for pickup.
• Enter orders and handle related administrative tasks.
• Collaborate with teammates and other departments to resolve issues.

Skills

Customer service

Retail experience

Interpersonal skills

Communication skills

Computer skills

Forklift training

Job description

Stratco is seeking a dynamic, people-focused individual in Adelaide to join our hybrid customer service and stock role. You’ll greet customers, process orders, and ensure on-time delivery while keeping stock moving. Back-of-house tasks include picking, packing, data entry and liaising with trades.

You’ll work with teammates and other departments to solve problems and deliver exceptional service. Stratco is Australia’s trusted building and home improvement brand with over 70 years of experience;