Financial Crime Specialist

Suncorp; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Shine platform access

Performance-based incentives

Hybrid working

Paid parental leave (20 weeks)

Volunteer leave & EAP

Job summary

Suncorp’s Fraud and Intelligence team is seeking a proactive investigator to detect, prevent and reduce financial crime across insurance products. You will analyse data, investigate complex activity and prepare intelligence reports to support regulatory submissions, case management and practical responses to scams.

Collaboration with compliance, risk, legal and tech will be essential. You will communicate findings to internal teams and regulators, and help strengthen detection methods, workflows

Qualifications

• 2+ years of experience in operational scams, fraud or financial crimes across telecommunications, digital platforms or financial services.
• Experience supporting customers, scam victims or complaints through sensitive investigative matters.
• Strong analytical skills, with experience working with data, producing accurate and understandable reports.
• Ability to write risk assessments, intelligence reports and briefs of evidence.
• Knowledge of relevant financial crime regulations, industry standards, typologies and sanctions.

Responsibilities

• Investigate financial crime activity to identify its scope, impact, patterns and responsible parties with a focus on scams.
• Analyse complex datasets to uncover anomalies, emerging trends and financial crime indicators.
• Prepare accurate intelligence reports, risk assessments, briefs of evidence and regulatory submissions.
• Manage financial crime cases, information and impacted customers in line with relevant frameworks, standards and procedures.
• Communicate findings and recommendations clearly to internal stakeholders and external regulatory bodies.
• Improve analytical methods, workflows and tools to strengthen financial crime detection and prevention.

Skills

Fraud experience

Investigation support

Data analysis

Report writing

Regulatory knowledge

Education

Intelligence, Law or Financial Crime qualification

Job description

• Protect customers and the organisation from scams and financial crime
• Build specialist expertise across fraud, investigations and compliance.

• Protect customers and the organisation from scams and financial crime
• Build specialist expertise across fraud, investigations and compliance.
• Brisbane / Sydney / Melbourne

About the Role

Join the Fraud and Intelligence team to help detect, prevent and reduce financial crime across insurance products. You will investigate complex activity, analyse data and identify trends, anomalies and emerging threats. Your insights will support timely regulatory reporting, effective case management and practical responses to fraud, scams and other financial crime risks. Working with compliance, risk, legal, technology and customer teams, you will provide clear advice that protects customers, assets and reputation while improving detection methods, operational processes and intelligence outcomes.

What You'll Do

• Investigate financial crime activity to identify its scope, impact, patterns and responsible parties with a focus on scams.
• Analyse complex datasets to uncover anomalies, emerging trends and financial crime indicators.
• Prepare accurate intelligence reports, risk assessments, briefs of evidence and regulatory submissions.
• Manage financial crime cases, information and impacted customers in line with relevant frameworks, standards and procedures.
• Communicate findings and recommendations clearly to internal stakeholders and external regulatory bodies.
• Improve analytical methods, workflows and tools to strengthen financial crime detection and prevention.

What You'll Bring

• 2+ years of experience in operational scams, fraud or financial crimes across telecommunications, digital platforms or financial services
• Experience supporting customers, scam victims or complaints through sensitive investigative matters.
• Strong analytical skills, with experience working with data, producing accurate and understandable reports.
• Ability to write risk assessments, intelligence reports and briefs of evidence.
• Knowledge of relevant financial crime regulations, industry standards, typologies and sanctions.
• A qualification in intelligence, law or financial crime is desirable.

What You'll Enjoy

• Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
• Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
• Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 900+ retailers, Fitness Passport, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ***email_hidden*** for a confidential conversation.