Hybrid Digital Content Producer – 8-Month FTC

Australia Post Group; Melbourne; Hybride; AUD 85 000 - 105 000; Plein temps

Résumé du poste

Australia Post is seeking a Digital Content Producer in Melbourne for an 8-month fixed-term opportunity with hybrid working and three days in the office. You’ll shape how customers experience Australia Post online, creating and improving content across websites, the Online Shop and other digital channels.

You’ll combine content writing, UX and data skills to make information easier to find and to drive stronger customer outcomes.

Qualifications

• Strong content writing and digital experience.
• Sound knowledge of UX, SEO and analytics.
• Experience planning and delivering digital content across multiple channels.
• Stakeholder management and influencing skills.
• Attention to detail and ability to work in fast-paced environments.

Responsabilités

• Create engaging, user-focused digital content across Australia Post websites, product pages, the Online Shop, and other digital assets.
• Use customer research, analytics and internal data to understand user needs and develop content for different audiences and customer journeys.
• Develop and optimise content and page experiences to increase engagement, conversion and overall customer experience.
• Work closely with marketing, product, data and technology teams, influencing stakeholders and providing advice on best-practice digital content and communications.
• Manage content through its lifecycle, keeping information accurate, relevant, accessible and up to date.

Connaissances

Content writing

UX

SEO

Analytics

Content strategy

Description du poste

Australia Post is seeking a Digital Content Producer in Melbourne for an 8-month fixed-term opportunity with hybrid working and three days in the office. You’ll shape how customers experience Australia Post online, creating and improving content across websites, the Online Shop and other digital channels.

You’ll combine content writing, UX and data skills to make information easier to find and to drive stronger customer outcomes.