Hybrid Cloud Technical Lead - Azure & Multi-Cloud

SAS

Sydney

Hybrid

AUD 150,000 - 210,000

Full time

4 days ago

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Job summary

SAS is seeking a Cloud Technical Lead based in Sydney to own hosted and remote SAS environments. You will provide technical leadership across multi-cloud platforms, collaborate with customers and internal teams, and drive service quality and reliability.

In this role, you’ll partner with global teams, manage incidents, and mentor others while supporting SAS Cloud Delivery from initiation to go-live. A strong customer-facing track record is essential.

Qualifications

Experience in customer-facing technical roles.
Strong proficiency in Microsoft Azure; experience with AWS or Google Cloud Platform is advantageous.
Proven years of experience as a technical advisor/ in technical operations.
Familiarity with IT Service Management practices including ITIL; certification preferred.

Responsibilities

Lead technical delivery for hosted and remotely managed SAS services from project kickoff through go-live.
Collaborate with customers, analysts, developers and implementation teams to deliver SAS service.
Provide technical leadership, guidance, and support for customer engagements through implementation and production readiness.
Partner with SAS Cloud Services Delivery and Project Managers to resolve technical obstacles and define KPIs.
Respond quickly to incidents via documentation, automation, and knowledge management.
Work with global R&D, Product, Technical Support, and CIS teams to ensure service quality.
Mentor team members on customer engagements and key technologies.