Hybrid Business Analyst – Process Improvement

South Eastern Melbourne Primary Health Network Ltd; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging

Hybrid and flexible working

10 weeks paid parental leave

Five additional paid carers leave days

Employee Assistance Program

Learning and development opportunities

Annual health and wellbeing initatives

Job summary

South Eastern Melbourne Primary Health Network Ltd (SEMPHN) in Heatherton, VIC, is seeking a motivated Business Analyst to turn business needs into practical solutions that make a difference. Hybrid role with the option to work from home two days per week, on an ongoing full-time contract.

You will work with stakeholders across SEMPHN to understand needs, improve processes, document requirements and support delivery from planning through to handover.

Qualifications

• Experience in business analysis, requirements gathering, process improvement or a related field.
• Strong analytical and problem-solving skills with the ability to identify improvement opportunities.
• Experience documenting business requirements, process maps, user stories or similar artefacts.
• Strong communication and facilitation skills to engage stakeholders.

Responsibilities

• Business analysis and requirements gathering: work with owners, experts and delivery teams to understand business needs and validate requirements.
• Process improvement: review current processes and help develop future-state procedures and operating frameworks.
• Solution development: analyze needs, document requirements, user stories and acceptance criteria.
• Reporting and information requirements: define reporting needs, data sources and validation requirements.
• Project coordination and delivery: support planning, monitor progress and contribute to testing and handover.
• Stakeholder engagement: build working relationships to ensure requirements are understood and agreed.
• Governance and documentation: maintain clear records of decisions, risks and changes.
• Continuous improvement: contribute to improving BA practices and delivery methods.

Skills

Business analysis

Requirements gathering

Process improvement

Stakeholder engagement

Documentation

Reporting

Job description

South Eastern Melbourne Primary Health Network Ltd (SEMPHN) in Heatherton, VIC, is seeking a motivated Business Analyst to turn business needs into practical solutions that make a difference. Hybrid role with the option to work from home two days per week, on an ongoing full-time contract.

You will work with stakeholders across SEMPHN to understand needs, improve processes, document requirements and support delivery from planning through to handover.