Hybrid Business Analyst: Drive Process & Product Improvement

Product and Technology; Brisbane; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Staff Discounts

Travel Discounts

LinkedIn Learning Access

Career opportunities

Health discounts

Job summary

Flight Centre Travel Group Australia is seeking a Business Analyst to translate business needs into practical solutions across processes, platforms and products. You will work with stakeholders to shape technology initiatives, develop robust business cases, and drive measurable value.

You will collaborate across diverse teams, analyse opportunities, and influence positive change in a travel-focused technology environment. This is a hybrid role with development opportunities.

Qualifications

• 5+ years of experience as a Business Analyst or similar role.
• Experience gathering requirements and translating business needs into actionable solutions.
• Strong analytical and problem‑solving skills with a data‑driven approach.
• Knowledge of business process improvement methodologies.
• Understanding of software development lifecycle methodologies.

Responsibilities

• Gather and document business requirements and translate them into functional specifications.
• Identify and evaluate opportunities to drive operational efficiency and performance.
• Conduct stakeholder interviews to identify needs, challenges and improvement opportunities.
• Collaborate with business and technical teams to align objectives with strategy.
• Facilitate communication between stakeholders, engineers and testing teams.
• Conduct business process reviews, gap analyses and recommend improvements.
• Participate in user acceptance testing to ensure solutions meet requirements.
• Analyze data to identify trends and opportunities for improvement.
• Create and maintain system documentation, reports and training materials.

Skills

5+ years BA experience

Requirements gathering

Analytical skills

Education

Business Analyst qualification preferred

Job description

Flight Centre Travel Group Australia is seeking a Business Analyst to translate business needs into practical solutions across processes, platforms and products. You will work with stakeholders to shape technology initiatives, develop robust business cases, and drive measurable value.

You will collaborate across diverse teams, analyse opportunities, and influence positive change in a travel-focused technology environment. This is a hybrid role with development opportunities.