Hybrid Admin & Scheduling Coordinator

Phoenix Occupational Medicine Pty; City of Brisbane; On-site; AUD 60,000 - 75,000; Full time

Job summary

Phoenix Occupational Medicine in Brisbane CBD is seeking a detail-focused administrator to support clinics across Phoenix and LIME Medicolegal. You will manage scheduling, invoicing, document editing, and digital/physical records with strict privacy controls.

Offering 8 am–4 pm hours, on-site work with occasional remote tasks, you’ll work with doctors, managers and admin staff, ensuring smooth daily operations and timely client communications.

Qualifications

• Exceptional and meticulous attention to detail.
• Understand the importance of Privacy and Confidentiality.
• Ability to work autonomously and as part of a team.
• Ability to prioritise workload.
• Proficiency in the Microsoft Office Suite.
• An understanding of medical terminology is favourable, but not essential.

Responsibilities

• Scheduling appointments and answering general phone enquiries across both businesses.
• Editing documents to ensure consistency and adhering to ISO processes.
• Raise accurate client invoices and manage invoicing within KPI timelines.
• Preparing quotes and maintaining accurate paperwork and records.
• Tracking progress of requests and performing quality checks on reports.
• Liaising with administration, managers and doctors, and supporting duties as required.
• Reception duties including patient greeting, payments, and tidying work areas.
• Proactive diary management and secure transmission of medical reports.

Skills

Attention to detail

Privacy & confidentiality

Autonomy

Teamwork

Microsoft Office

Medical terminology familiarity

Job description

Phoenix Occupational Medicine in Brisbane CBD is seeking a detail-focused administrator to support clinics across Phoenix and LIME Medicolegal. You will manage scheduling, invoicing, document editing, and digital/physical records with strict privacy controls.

Offering 8 am–4 pm hours, on-site work with occasional remote tasks, you’ll work with doctors, managers and admin staff, ensuring smooth daily operations and timely client communications.