Hybrid Admin Officer - Planning & Development

the original; Port Macquarie; Hybrid; AUD 62,000 - 76,000; Full time

Benefits offered by this job

Hybrid work

Fitness Passport

Welcome Experience

Career development

Annual salary review

Long service leave

Employee assistance program

Salary packaging

Awards ceremony

Job summary

Port Macquarie-Hastings Council is seeking an Administration Officer to support planning and development processes. You will handle customer enquiries, manage fees and documentation, and assist with DA processing.

The role emphasizes accurate data entry, strong communication, and teamwork within a fast-paced environment. The position is permanent, full-time (35 hours per week) with hybrid work options and a starting salary of AUD 69,240.69 plus 12% super, with opportunities for progression and

Qualifications

• Experience in administrative support, preferably in planning/local government or similar.
• High-level computer skills with databases, records management and MS Office.
• Strong written and verbal communication abilities.
• Commitment to excellent customer service and teamwork.
• Experience with Content Manager and/or Civica Authority is an asset.

Responsibilities

• Respond to customer enquiries related to planning and development matters.
• Prepare and issue development fees and process related bonds.
• Generate Planning Certificates and other development docs.
• Receive, register, and process development applications and supporting docs.
• Process requests for copies of development records and maintain records.
• Provide admin support to internal stakeholders involved in DA processing.
• Assist training for Customer Service Officers on DA processes.

Skills

Admin experience

Data entry

Customer service

Written comms

Verbal comms

Attention to detail

Procedural compliance

Content Manager

Civica Authority

Tools

MS Office

Job description

Port Macquarie-Hastings Council is seeking an Administration Officer to support planning and development processes. You will handle customer enquiries, manage fees and documentation, and assist with DA processing.

The role emphasizes accurate data entry, strong communication, and teamwork within a fast-paced environment. The position is permanent, full-time (35 hours per week) with hybrid work options and a starting salary of AUD 69,240.69 plus 12% super, with opportunities for progression and