Hybrid Admin Coordinator for Certification Operations

Ecaas Certification International; South Australia; Hybrid; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

ECAAS Certification International is seeking an Administration Coordinator to support certification operations across Australia and internationally. The role involves coordinating audits, managing documentation, and liaising with clients and auditors to keep processes running smoothly.

Hybrid arrangements may be available after probation; the ideal candidate is organised, detail-oriented and capable of juggling competing tasks in a fast-paced environment while delivering excellent client service.

Qualifications

• Two years' experience in an administration or coordination role.
• Excellent written and verbal communication skills.
• Strong commitment to providing exceptional customer service.
• Detail-oriented with the ability to manage competing priorities and tight deadlines.

Responsibilities

• Respond to client and auditor enquiries via phone and email in a professional, timely and customer-focused manner.
• Coordinate audit schedules and documentation between clients, auditors and internal staff.
• Monitor audit progress and proactively manage deadlines to ensure certification activities are completed within required timeframes.
• Prepare, proofread, merge, publish and maintain certification and audit documentation with a high level of accuracy.
• Create certification documents and maintain certification registers and databases.
• Arrange travel bookings and itineraries for auditors when required.
• Perform general administrative, clerical and data entry duties.
• Work collaboratively with local and international teams to support day-to-day business operations.
• Contribute to continuous improvement initiatives and process enhancements.

Skills

Organization

Time management

Communication

Customer service

Problem solving

Tech proficiency

MS Office

Tools

Microsoft Office

Job description

ECAAS Certification International is seeking an Administration Coordinator to support certification operations across Australia and internationally. The role involves coordinating audits, managing documentation, and liaising with clients and auditors to keep processes running smoothly.

Hybrid arrangements may be available after probation; the ideal candidate is organised, detail-oriented and capable of juggling competing tasks in a fast-paced environment while delivering excellent client service.