Global Certification Admin & Audit Coordinator

ECAAS; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Job summary

ECAAS Certification International in Adelaide is seeking an Administration Coordinator to support certification operations by coordinating audits, managing documentation, and liaising with clients and auditors.

You will work with Australian and international teams to coordinate schedules, maintain certification records and enhance processes while delivering high-quality service to all stakeholders.

Qualifications

• Minimum two years of experience in an administration or coordination role.
• Outstanding organisational and time management skills.
• Excellent written and verbal communication.
• Strong commitment to customer service.
• Ability to build positive working relationships with clients, auditors and colleagues.
• High attention to detail and accuracy.
• Strong problem-solving skills and ability to prioritise tasks.
• Proficiency with technology and learning new software systems.
• Proactive, reliable and adaptable approach to work.
• Ability to work independently and as part of a team.

Responsibilities

• Respond to client and auditor enquiries via phone and email in a professional, timely and customer-focused manner.
• Coordinate audit schedules and documentation between clients, auditors and internal staff.
• Monitor audit progress and proactively manage deadlines to ensure activities are completed on time.
• Prepare, proofread, merge, publish and maintain certification and audit documentation with high accuracy.
• Create certification documents and maintain certification registers and databases.
• Arrange travel bookings and itineraries for auditors when required.
• Perform general administrative, clerical and data entry duties.
• Work collaboratively with local and international teams to support day-to-day operations.
• Contribute to continuous improvement initiatives and process enhancements.

Skills

Organisational skills

Time management

Written communication

Verbal communication

Customer service

Relationship building

Attention to detail

Problem solving

Microsoft Office

Independent & team work

Tools

Microsoft Office Suite

Job description

ECAAS Certification International in Adelaide is seeking an Administration Coordinator to support certification operations by coordinating audits, managing documentation, and liaising with clients and auditors.

You will work with Australian and international teams to coordinate schedules, maintain certification records and enhance processes while delivering high-quality service to all stakeholders.