Audit & Certification Administration Coordinator (Hybrid)

ECAAS Certification International; Adelaide; Hybrid; AUD 55,000 - 65,000; Full time

Job summary

ECAAS Certification International is seeking an organised Administration Coordinator to support certification operations across Australia and internationally. You will coordinate audits, manage documentation, and communicate with clients and auditors to ensure efficient processes.

Hybrid working arrangements may be available. This role offers exposure to a global certification environment and collaboration with both Australian and international teams.

Qualifications

• Minimum of two years' experience in an administration or coordination role.
• Outstanding organisational and time management skills.
• Excellent written and verbal communication skills.
• A strong commitment to providing exceptional customer service.
• The ability to build positive working relationships with clients, auditors and colleagues.
• High attention to detail and accuracy.
• Strong problem-solving skills and the ability to prioritise competing tasks.
• Confidence using technology and learning new software systems.
• Proficiency with the Microsoft Office Suite.
• A proactive, reliable and adaptable approach to work.
• The ability to work both independently and as part of a collaborative team.

Responsibilities

• Respond to client and auditor enquiries via phone and email in a professional, timely and customer-focused manner.
• Coordinate audit schedules and documentation between clients, auditors and internal staff.
• Monitor audit progress and proactively manage deadlines to ensure certification activities are completed within required timeframes.
• Prepare, proofread, merge, publish and maintain certification and audit documentation with a high level of accuracy.
• Create certification documents and maintain certification registers and databases.
• Arrange travel bookings and itineraries for auditors when required.
• Perform general administrative, clerical and data entry duties.
• Work collaboratively with local and international teams to support day-to-day business operations.
• Contribute to continuous improvement initiatives and process enhancements.

Skills

Administration

Coordination

Microsoft Office

Communication

Customer service

Time management

Tools

MS Office Suite

Job description

ECAAS Certification International is seeking an organised Administration Coordinator to support certification operations across Australia and internationally. You will coordinate audits, manage documentation, and communicate with clients and auditors to ensure efficient processes.

Hybrid working arrangements may be available. This role offers exposure to a global certification environment and collaboration with both Australian and international teams.