HVAC Trade Counter Associate | Customer Service & Quotes

Reece Australia Pty Ltd; Darwin; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Performance based bonuses

Flexibility around shifts

Paid annual leave

Continuous learning and development

Generous discounts on renovations

Reece Boost cashback/discounts

Paid parental leave

Job summary

Reece Australia Pty Ltd is seeking a customer‑focused Store Associate for our HVAC team in Berrimah. You will assist builders and tradespeople by providing product information, quotes in person and over the phone, and handling pick packing and stock control to keep the branch running smoothly.

The role requires a driver’s licence, flexibility for various shifts including weekends, and a customer‑centric approach to help develop your career within our nationwide network.

Qualifications

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone.
• Can pick orders, maintain shop floor displays and ensure information provided is accurate.
• Tech‑savvy and is happy to learn new systems.
• Has a clean valid driver’s licence and is open to working various shifts, including weekends.
• Wants to develop their career - either locally, within our network or head office.

Responsibilities

• Providing customer service and information about products.
• Providing quotes both in person and over the phone.
• Undertaking pick packing and stock control activities.
• Helping keep the branch tidy and safe.
• Making occasional deliveries to customers using a company vehicle.

Skills

Retail sales experience

Customer service

Order picking

Stock control

Tech-savvy

Driver's licence

Tools

POS systems

Job description

Reece Australia Pty Ltd is seeking a customer‑focused Store Associate for our HVAC team in Berrimah. You will assist builders and tradespeople by providing product information, quotes in person and over the phone, and handling pick packing and stock control to keep the branch running smoothly.

The role requires a driver’s licence, flexibility for various shifts including weekends, and a customer‑centric approach to help develop your career within our nationwide network.