Hungry Jacks Port Augusta - Assistant Manager

ON THE RUN PTY LTD; Port Augusta; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Employee assistance program

Flexible shifts

Nationally accredited qualifications

Bonus pay program

Job summary

Hungry Jack's is seeking an Assistant Manager to oversee safe, efficient restaurant operations and develop the crew. You will lead by example, ensuring excellent service, quality, and cleanliness while driving profitability and growth.

The role focuses on training, coaching, shift planning, performance reporting, and maintaining high safety and hygiene standards across busy shifts.

Qualifications

• Retail or Hospitality leadership experience
• Experience delivering exceptional customer service
• Excellent organisational & time management skills
• Strong verbal & written communication skills
• Proven ability to adapt and learn quickly

Responsibilities

• Conduct structured training for crew members
• Deliver individual coaching & mentoring sessions
• Develop shift plans
• Drive sales & profitability
• Monitor production controls
• Complete business reporting for sales, service & safety
• Maintain profitability by closely monitoring costs
• Manage all shift safety & hygiene requirements

Skills

Retail leadership

Customer service

Time management

Communication

Adaptability

Job description

The Careers are Better at Hungry Jack's!

Assistant Manager Reporting to the Restaurant Manager, you will play a key role in all restaurant operations. With a commitment to best practice, you will lead the continuous development of your crew members, whilst maximising the growth and profitability of your business.

About the Role

The Assistant Manager is responsible for the safe, effective, and efficient operation of the restaurant whilst performing their duties. They will be Guest obsessed, providing outstanding quality, service, and cleanliness to our guests, through their people.

Duties

• Conduct structured training for crew members
• Deliver individual coaching & mentoring sessions
• Develop shift plans
• Drive sales & profitability
• Monitor production controls
• Complete business reporting for sales, service & safety
• Maintain profitability by closely monitoring costs
• Manage all shift safety & hygiene requirements

Skills & Experience

• Retail or Hospitality leadership experience preferable
• Experience delivering exceptional customer service
• Exceptional organisational & time management skills
• Strong verbal & written communication skills
• Proven ability to adapt and learn quickly

Management Training Plan

If successful – you will undertake a 12-week training program to ensure you are set up for success and ready to immerse yourself into our brand and business.

Week 1 to 6 - Crew Station Training This allows our managers exposure to completing crew tasks. We can't coach something we can't do ourselves!

Week 7 to 11 - Leadership/Management Training This covers everything from basic shift running, policies, procedures and expectations, goal setting, KPI's, food safety and delegation.

Week 12 - Certification Your training plan is reviewed, and shift audits are performed to ensure the manager is ready to run a shift unsupervised.

What's great about working at Hungry Jack's?

We offer on-the-job training, a variety of flexible shifts to suit your lifestyle and commitments, personal learning and development opportunities, as well as amazing staff discounts.

Additional OTR Benefits

• Uniforms provided
• Opportunity to complete nationally accredited qualifications
• Opportunities to earn up to 8 weeks bonus pay as part of our Step Up Incentive Program

Give Back

At Hungry Jack's we don't just want to make our customers happy. We also want to give something back to the community that supports us. So be a part of something bigger, like make-a-wish, sports and community event sponsorships and volunteering.

Flexibility

With over 420+ restaurants in Australia, chances are you're not far from a Hungry Jack's in Australia. And the hours we offer range from casual, part-time or full-time, varying from early morning to late at night. So you can balance it with sports, and school commitments - and a hectic social life, of course!

Be Rewarded

• staff food discounts
• service recognition
• access to employee assistance programs
• heaps of workplace flexibility

Must be over the age of 18 to apply

Hungry Jack's is an Equal Opportunity Employer