Human Resources Support Officer

FIT College Pty Ltd; Maroochydore; On-site; AUD 65,000 - 90,000; Full time

Job summary

FIT College Pty Ltd in Maroochydore, QLD invites applications for a hands-on Human Resources Officer. This on-site, full-time role supports day-to-day HR activities across recruitment, onboarding, ER, payroll liaison and policy updates.

You will work with managers to ensure compliant, efficient HR processes and a positive employee experience. You will need experience in a busy office, strong communication, confidentiality, and a practical, solutions-focused approach to HR.

Qualifications

• Experience in a busy office environment is preferred.
• Proficiency in HR processes across the employee lifecycle.
• Ability to handle confidential information with discretion.
• Willingness to develop knowledge of Australian employment law.

Responsibilities

• Assist with recruitment administration and candidate communication.
• Prepare employment contracts, offers and pre-employment docs.
• Coordinate onboarding and system access for new staff.
• Maintain confidential HR records and payroll data liaison.
• Support probation, performance reviews and ER matters.
• Update HR policies and employee handbooks as required.
• Coordinate training, engagement surveys and wellbeing initiatives.
• Liaise with Finance on payroll entitlements and vehicle records.

Skills

HR administration

Recruitment support

Onboarding

Employee relations

Confidentiality

Communication

Organization

Payroll coordination

Education

Certificate IV in Human Resources

Certificate III in Accounts Administration

Tools

Office software

Job description

Location: FIT College | Maroochydore QLD

Employment Type: Fulltime on-site, Monday to Friday position.

We are looking for an organised, proactive and people-focused Human Resources Officer to join our Head Office team in Maroochydore.

About the Role

This is a hands-on HR role supporting the day-to-day people functions of the organisation. Working closely with managers, you will help ensure our HR processes are organised, consistent, compliant and provide a positive experience for our employees.

You will be involved across the employee lifecycle, from recruitment and onboarding through to performance management, employee relations and offboarding.

This role would suit someone who enjoys variety, is highly organised, has strong attention to detail and is confident handling confidential and sensitive information.

Key Responsibilities

• Assist with recruitment administration including job advertisements, reference checks and candidate communication
• Prepare employment contracts, offers and pre-employment documentation
• Coordinate employee onboarding, including system access, compliance checks, qualifications and licences
• Maintain accurate and confidential employee personnel records
• Coordinate employee offboarding and exit processes
• Support managers with probation reviews, performance reviews and performance improvement processes
• Assist managers with employee relations matters, including workplace concerns, grievances and disciplinary processes,
• Respond to employee enquiries regarding employment conditions, policies and workplace processes
• Support the implementation and consistent application of HR policies and procedures
• Assist with reviewing and updating HR policies, procedures and employee handbooks
• Monitor and maintain HR compliance records and employee qualifications, licences and checks
• Coordinate employee training and professional development initiatives
• Manage employee engagement activities, including surveys and feedback processes
• Manage the HR inbox and provide general HR administration and support to leadership
• Liaise with Finance regarding employee information relevant to payroll and entitlements
• Support the Finance Manager with accounts and payroll administration as required
• Maintain records relating to company vehicles, uniforms and organisational assets
• Assist with workplace culture, wellbeing, diversity and inclusion initiatives

About You

We are looking for someone who is professional, approachable and comfortable working across a broad range of HR activities.

You will ideally have:

• Previous experience in a busy office environment
• Certificate IV in Human Resources and Certificate III in Accounts Administration, or equivalent practical experience advantageous
• A willingness to develop knowledge in Australian employment legislation and HR practices
• Strong written and verbal communication skills
• Excellent organisation and attention to detail
• The ability to maintain confidentiality and exercise sound judgement when dealing with sensitive employee matters
• The ability to work independently while also collaborating effectively with managers and leadership
• A practical, solutions-focused approach to HR
• Strong computer and administrative skills, with the ability to learn and manage multiple systems

About Us

FIT College registered as an RTO in 2009 and commenced delivery of fitness qualifications the same year aiming to deliver only the best in Fitness and Personal Training Courses.FIT College delivers face-to-face courses from multiple campuses in Australia and Pacific region, as well as delivers online courses for students from all over the world!

Why You’ll Love Working Here

• Being part of a passionate, supportive team who values both professionalism and fun
• Opportunity to work in a role that makes a real impact on the employee experience