Human Resources Manager

Samuels Donegan Pty Ltd; Sydney; Hybrid; AUD 162,000 - 219,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Samuels Donegan Pty Ltd is seeking a hands-on P&C Manager to own the operational People function as the company scales globally. You will partner with the CFO, CEO and senior leaders, managing contracts, performance, employee relations, policy, and payroll oversight in a hybrid Sydney environment.

The role is senior, strategic yet practical, requiring strong knowledge of Australian employment law, HR systems, and cross-border HR, with a focus on building structure and consistency without slowing

Qualifications

• Hands-on HR Manager or senior People & Culture generalist.
• Experience with employee relations, performance management and compliance.
• Comfortable partnering with C-suite and leading in a fast-growth company.

Responsibilities

• Act as senior People & Culture partner to CFO, CEO and leadership.
• Oversee day-to-day operational People function globally.
• Provide practical, risk-aware advice on ER and performance issues.
• Manage contracts, amendments, restructures, exits and lifecycle docs.
• Develop and embed HR policies across the group.
• Coach leaders through performance conversations and PIPs.

Skills

HR Management

People Generalist

Employee Relations

Policy Development

Fair Work Knowledge

C-suite Partnering

HR Systems

Payroll Oversight

Workforce Planning

Cross-border HR

Tools

Employment Hero

Rippling

Job description

A hands-on P&C Manager role for someone who knows how to bring structure to growth.

$190,400 inc. super

Permanent Full-Time

Sydney CBD / Hybrid

What's the brief?

We're partnering with a fast-growing, tech-enabled business to find an experienced P&C Manager who can take ownership of the operational People function as the organisation enters its next phase of growth.

This is the most senior People & Culture role in the business, partnering directly with the CFO, CEO and senior leadership team across a global workforce spanning Australia, New Zealand, the US, Philippines and Canada.

It's a hands-on role. You'll be across everything from contracts, performance management and employee relations through to policy, compliance, organisational design, HR systems and payroll oversight.

The business has grown quickly and now needs someone who can bring greater structure and consistency to the way People processes operate without adding unnecessary complexity or slowing things down.

There's also some chunky project work ahead, including improving and consolidating HR systems across the group and continuing to build the People foundations needed to support further growth.

You'll work closely with an internal Talent Manager who owns broader recruitment, allowing you to focus heavily on the operational HR remit while still overseeing senior recruitment and broader workforce planning.

Is This Your Perfect Match?

You're an experienced HR Manager or senior People & Culture generalist who still genuinely enjoys being hands-on.

You're comfortable being the person people come to with the tricky stuff – whether that's a performance issue, employment contract, policy question or an employee matter where there isn't an immediately obvious answer.

You don't need to know everything off the top of your head, but you know how to find the answer, assess the risk and come back with a practical recommendation.

You'll be confident working directly with senior leaders, including a dynamic founder-led leadership team, and comfortable challenging thinking when required.

You'll also enjoy environments that are still evolving. Rather than expecting every process to already exist, you're happy building the structure, policies and consistency the business needs as it grows.

Most importantly, you're commercial, pragmatic and human in your approach. This is a tech-forward environment, but they still want People advice to feel like People advice.

Your Role in Action

• Act as the senior People & Culture partner to the CFO, CEO and senior leadership team
• Own the day-to-day operational People function across a growing global workforce
• Provide practical, risk-aware advice across employee relations, performance management and disciplinary matters
• Manage employment contracts, amendments, restructures, exits and broader employee lifecycle documentation
• Develop, implement and embed HR policies and processes across the group
• Coach leaders through performance conversations, PIPs and complex employee matters
• Ensure People practices remain compliant with Australian employment legislation and support compliance across international markets
• Partner with leaders on organisational design, workforce planning and evolving team structures
• Manage and improve HR systems, including Employment Hero and Rippling
• Support the consolidation and improvement of People systems and processes across the broader group
• Oversee payroll approvals and employee data across multiple regions
• Manage EOR arrangements and broader cross-border employee requirements
• Oversee senior recruitment while partnering closely with the internal Talent function
• Support remuneration, benefits, incentive programs and People reporting
• Manage grievances and employment-related legal matters, engaging external counsel where required
• Continue building the structure and People foundations required to support significant business growth

What You Bring

• Strong HR Manager, People & Culture Manager or senior generalist HR experience
• Confidence operating as a hands-on senior People practitioner rather than purely a strategic leader
• Strong employee relations, performance management and employment compliance capability
• Experience developing and implementing HR policies and processes
• Sound knowledge of Australian Fair Work legislation and employment requirements
• Confidence partnering with C-suite executives, founders and senior leaders
• Strong problem-solving skills and the ability to independently research and navigate unfamiliar People matters
• Experience working in a fast-moving, scaling or changing organisation
• A pragmatic and commercial approach with the confidence to challenge senior stakeholders when required
• Strong HR technology capability and confidence picking up new systems quickly
• Experience with Employment Hero, Rippling or similar HR platforms would be advantageous
• Global or multi-jurisdictional HR experience will be highly regarded
• Experience within tech, e-commerce, SaaS or another high-growth environment would be advantageous but isn't essential