Human Resources Administrator

Mercy Health; City of Melbourne; Hybrid; AUD 60,000 - 70,000; Full time

Job summary

Mercy Health is seeking a Human Resources Administrator to support the employee lifecycle from recruitment to management. The role supports Workday processes, remote work two days per week after training, and welcomes applicants from varied administrative or customer service backgrounds.

Key duties include supporting recruitment, posting ads, contract issuing, and assisting end-users with Workday HCM queries. Strong organisational and communication skills are essential for success.

Qualifications

• Experience with HRIS systems such as Workday.
• Prior HR administration experience preferred.
• Strong time management and communications skills.
• Ability to build collaborative relationships.

Responsibilities

• Manage HR processes within Workday to support employee lifecycle enquiries for all staff.
• Assist Hiring Managers with recruitment, including posting advertisements, reviewing compliance and issuing contracts.
• Support end-users with questions, issues, or requests related to the Workday HCM system.
• Manage relevant HR inboxes and act as the first point of contact via phone and ServiceNow.
• Action requests by end-users, ensuring timely and accurate resolution.

Skills

Time management

Organisational skills

Communication skills

Teamwork

Tools

Workday

Job description

Employment Type: Fixed term full time opportunity available

Hours: 38 hours per week

Contact: Sophie Nolan - ***email_hidden*** – HR Services Team Leader

Where there's life, there's Mercy.

Where there's care, there's You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we're on a journey to keep growing our impact for the next hundred years.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

As a Human Resources Administrator, you will play a crucial role in completing transactional activities to support the employee lifecycle from recruitment to employee management across all areas of Mercy Health. This position will involve working remotely 2 days per week (following initial training) and we welcome applications from varied administrative or customer service backgrounds.

• Manage HR processes within Workday to support employee lifecycle enquiries for all staff.
• Assist Hiring Manager’s with Recruitment, which will involve posting advertisements, reviewing compliance and issuing contracts.
• Support end-users who have questions, issues, or requests related to the Workday HCM system.
• Manage relevant HR inboxes and act as the first point of contact for our employees via phone and ServiceNow.
• Action requests by end-users, ensuring timely and accurate resolution

Your attention to detail, ability to navigate HR systems, and commitment to maintaining a high level of customer service will be essential to your success in this role. A team player, who possess an ability to manage competing tasks and prioritise work in time critical environments.

What you’ll bring

It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you’ll find you can build something here and find your place in a team of 10,000 hearts.

To thrive in this role, you will have:

• HRIS system experience is desirable.
• Prior HR Administration experience is desirable.
• Excellent time management, organisational and communication skills, with the ability to adapt and problem solve.
• The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check.
• Working rights.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to their Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and/or Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.