Human Resource Business Partner

Sundale; Sunshine Coast Regional; On-site; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Hybrid working arrangements

12.5% employer superannuation

Not-for-profit salary packaging

Meals and entertainment salary packing

Paid parental leave

Health insurance discounts

Employee Assistance Program

Career development and progression

Job summary

Sundale is seeking an experienced Human Resources Business Partner to provide hands-on employee relations support and strategic advisory across the organisation including residential aged care, in-home care and community services.

Based at the Burnside Support Centre on the Sunshine Coast, you will partner with leaders to deliver practical HR solutions, coach leadership teams and drive continuous improvement in people practices, work health and safety and employee experience.

Qualifications

• Qualification in Human Resources Management or equivalent experience
• Experience delivering contemporary HR services across the employee lifecycle
• Strong knowledge of employee relations frameworks and workplace practices
• Experience supporting performance management, grievances and workplace investigations
• Ability to interpret and apply legislation, industrial instruments, policies and procedures
• Strong influencing, negotiation and conflict-resolution skills
• Sound judgement handling sensitive matters
• Excellent research, investigation and analytical skills
• Experience guiding leaders through organisational change
• Experience with HR information systems

Responsibilities

• Building trusted partnerships with leaders across the organisation
• Providing accurate, timely and practical HR advice
• Coaching leaders to manage people matters and build high-performing teams
• Supporting performance management, grievances and employee relations matters
• Undertaking and supporting fair workplace investigations
• Advising leaders through organisational change and consultation processes
• Interpreting and applying legislation, policies and procedures
• Using people data and workforce insights to inform decision-making
• Contributing to review, development and implementation of HR policies and initiatives
• Identifying opportunities to improve systems and the employee experience

Skills

Employee relations

HR advisory

Change management

Coaching leaders

Stakeholder engagement

Data analytics

Legislation interpretation

Education

HR qualification or equivalent

Tools

HRIS

Job description

Help Shape a Positive and High-Performing Workplace

Full-time | Sunshine Coast

At Sundale, our people make a meaningful difference every day. Behind them is a committed People and Culture team that supports our leaders, strengthens our workplace and helps create an environment where our teams can thrive.

We are looking for an experienced Human Resources Business Partner who can combine sound employee relations knowledge with a practical, people-focused approach. This is an opportunity to work closely with leaders, guide them through complex workplace matters and contribute to initiatives that strengthen our culture and employee experience.

Based at our Burnside Support Centre, you will partner with leaders across a diverse organisation delivering residential aged care, in-home care and community services. You will provide trusted advice across the employee lifecycle while helping build leadership capability, improve people practices and support positive organisational outcomes.

What You Will Do

Reporting to the HR Business Partner Team Lead, you will provide practical and contemporary HR advice across a broad range of employee and workplace matters.

Your responsibilities will include:

• Building trusted and effective partnerships with leaders across the organisation
• Providing accurate, timely and practical HR advice
• Coaching leaders to confidently manage people matters and build high-performing teams
• Supporting performance management, grievances and employee relations matters
• Undertaking and supporting fair and thorough workplace investigations
• Advising leaders through organisational change and consultation processes
• Supporting the interpretation and application of legislation, industrial instruments, policies and procedures
• Identifying emerging people risks and working with leaders to achieve appropriate outcomes
• Participating in audits and reviews to ensure HR practices meet organisational and regulatory standards
• Using people data and workforce insights to inform decision-making
• Contributing to the review, development and implementation of HR policies, frameworks and initiatives
• Identifying opportunities to improve systems, processes and the employee experience

This role combines hands-on employee relations support with coaching, problem-solving, project delivery and continuous improvement.

What You Will Bring

You will be an experienced HR practitioner who can build trusted relationships, navigate sensitive workplace matters and provide clear, considered advice in a changing environment.

To succeed in this role, you will bring:

• A qualification in Human Resources Management or equivalent experience in a similar role
• Demonstrated experience delivering contemporary HR services across the employee lifecycle
• Strong knowledge of employee relations frameworks and workplace practices
• Experience supporting performance management, grievances and workplace investigations
• The ability to interpret and apply legislation, industrial instruments, policies and procedures
• Strong influencing, negotiation and conflict-resolution skills
• Sound judgement and the ability to manage sensitive and confidential matters professionally
• Highly developed research, investigation, analytical and problem-solving skills
• Experience supporting organisational change and guiding leaders through change processes
• Strong coaching and communication skills, with the ability to build leadership capability
• Demonstrated project management and continuous improvement experience
• The ability to prioritise competing demands and respond to changing organisational needs
• Confidence using people metrics to identify trends, emerging risks and improvement opportunities
• Experience using HR information systems
• Experience within aged care, health, community services or the not-for-profit sector will be highly regarded.

Why Join Sundale?

This is an opportunity to join a values-led organisation and contribute directly to the capability of our leaders, the experience of our employees and the quality of the services we provide.

Sundale values its team members and provides a comprehensive range of benefits, including:

• Hybrid working arrangements, with our Support Centre based in Burnside
• 12.5% employer superannuation
• Not-for-profit salary packaging, with up to $15,900 available for everyday living expenses
• Meals and entertainment salary packaging, with up to $2,650 available
• Paid parental leave for eligible team members
• Access to car salary packaging, offering potential tax and running-cost savings
• Exclusive employee benefits through Flare, including discounts, financial wellbeing resources and savings across a wide range of Australian brands
• Private health insurance discounts
• Employee Assistance Program, providing confidential support services
• Career development and progression opportunities
• The opportunity to partner with leaders across a diverse and purpose-led organisation
• Genuine scope to influence people practices, workplace culture and the employee experience
• Collaboration with experienced HR, payroll, recruitment, safety and organisational capability professionals
• A supportive environment guided by the values of Care, Connection and Creativity

At Sundale, our purpose is to enable people to live their best life through genuine purpose, meaningful experiences, engagement and connection.

If you are passionate about helping leaders navigate people matters, building strong workplace relationships and creating practical HR solutions, we would love to hear from you.

Essential Requirements

The successful applicant will be required to satisfactorily complete Sundale’s pre-employment requirements, which may include:

• A current National Police Certificate that meets applicable aged care requirements
• Evidence of qualifications and right to work in Australia
• A pre-employment medical assessment
• Rights to work in Australia

We Embrace Diversity

Sundale welcomes applicants from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse backgrounds, LGBTQIA+ individuals and people of all ages.

We acknowledge the Traditional Custodians of the land and pay our respects to Elders past, present and emerging.