Human Resource Business Partner

Sundale Ltd; City of Burnside; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid working

12.5% employer superannuation

Salary packaging available

Parental leave

Car salary packaging

EAP

Career development

Care, Connection and Creativity

Job summary

Sundale Ltd seeks an experienced Human Resources Business Partner at Burnside to support leaders across aged care, in-home care and community services. You will provide trusted HR advice, coach leaders, and guide investigations, performance management and change processes with a focus on people practices and culture.

You will partner with the People and Culture team to strengthen leadership capability, improve HR processes and drive positive organisational outcomes.

Qualifications

• Qualified in Human Resources Management or equivalent experience.
• 1+ year of delivering contemporary HR services across the lifecycle.
• Strong knowledge of employee relations frameworks and workplace practices.
• Ability to interpret legislation, policies and procedures.
• Experience coaching leaders and managing sensitive matters.

Responsibilities

• Provide practical, contemporary HR advice across employee and workplace matters.
• Build trusted partnerships with leaders across the organisation.
• Coach leaders to manage performance and employee relations effectively.
• Support investigations, grievances and performance management.
• Assist change processes and consultation with leaders.
• Interpret and apply legislation and industrial instruments.
• Identify emerging people risks and recommend outcomes.
• Contribute to HR policy and process improvements.
• Leverage people data to inform decisions.

Skills

HR policies & ER frameworks

Employee relations

Performance management

Grievances & investigations

Legislation interpretation

Coaching leadership

Change management

People data & analytics

HR information systems

Project delivery & process improvement

Education

HR Management qualification

Tools

HRIS

Job description

Help Shape a Positive and High-Performing Workplace

Full-time | Sunshine Coast

At Sundale, our people make a meaningful difference every day. Behind them is a committed People and Culture team that supports our leaders, strengthens our workplace and helps create an environment where our teams can thrive.

We are looking for an experienced Human Resources Business Partner who can combine sound employee relations knowledge with a practical, people-focused approach. This is an opportunity to work closely with leaders, guide them through complex workplace matters and contribute to initiatives that strengthen our culture and employee experience.

Based at our Burnside Support Centre, you will partner with leaders across a diverse organisation delivering residential aged care, in-home care and community services. You will provide trusted advice across the employee lifecycle while helping build leadership capability, improve people practices and support positive organisational outcomes.

What You Will Do

Reporting to the HR Business Partner Team Lead, you will provide practical and contemporary HR advice across a broad range of employee and workplace matters.

Your responsibilities will include:

• Building trusted and effective partnerships with leaders across the organisation
• Providing accurate, timely and practical HR advice
• Coaching leaders to confidently manage people matters and build high-performing teams
• Supporting performance management, grievances and employee relations matters
• Undertaking and supporting fair and thorough workplace investigations
• Advising leaders through organisational change and consultation processes
• Supporting the interpretation and application of legislation, industrial instruments, policies and procedures
• Identifying emerging people risks and working with leaders to achieve appropriate outcomes
• Participating in audits and reviews to ensure HR practices meet organisational and regulatory standards
• Using people data and workforce insights to inform decision-making
• Contributing to the review, development and implementation of HR policies, frameworks and initiatives
• Identifying opportunities to improve systems, processes and the employee experience

This role combines hands-on employee relations support with coaching, problem-solving, project delivery and continuous improvement.

What You Will Bring

You will be an experienced HR practitioner who can build trusted relationships, navigate sensitive workplace matters and provide clear, considered advice in a changing environment.

To succeed in this role, you will bring:

• A qualification in Human Resources Management or equivalent experience in a similar role
• Demonstrated experience delivering contemporary HR services across the employee lifecycle
• Strong knowledge of employee relations frameworks and workplace practices
• Experience supporting performance management, grievances and workplace investigations
• The ability to interpret and apply legislation, industrial instruments, policies and procedures
• Strong influencing, negotiation and conflict-resolution skills
• Sound judgement and the ability to manage sensitive and confidential matters professionally
• Highly developed research, investigation, analytical and problem-solving skills
• Experience supporting organisational change and guiding leaders through change processes
• Strong coaching and communication skills, with the ability to build leadership capability
• Demonstrated project management and continuous improvement experience
• The ability to prioritise competing demands and respond to changing organisational needs
• Confidence using people metrics to identify trends, emerging risks and improvement opportunities
• Experience using HR information systems
• Experience within aged care, health, community services or the not-for-profit sector will be highly regarded.

Why Join Sundale?

This is an opportunity to join a values-led organisation and contribute directly to the capability of our leaders, the experience of our employees and the quality of the services we provide.

Sundale values its team members and provides a comprehensive range of benefits, including:

• Hybrid working arrangements, with our Support Centre based in Burnside
• 12.5% employer superannuation
• Not-for-profit salary packaging, with up to $15,900 available for everyday living expenses
• Meals and entertainment salary packaging, with up to $2,650 available
• Paid parental leave for eligible team members
• Access to car salary packaging, offering potential tax and running-cost savings
• Exclusive employee benefits through Flare, including discounts, financial wellbeing resources and savings across a wide range of Australian brands
• Employee Assistance Program, providing confidential support services
• Career development and progression opportunities
• The opportunity to partner with leaders across a diverse and purpose-led organisation
• Genuine scope to influence people practices, workplace culture and the employee experience
• Collaboration with experienced HR, payroll, recruitment, safety and organisational capability professionals
• A supportive environment guided by the values of Care, Connection and Creativity

At Sundale, our purpose is to enable people to live their best life through genuine purpose, meaningful experiences, engagement and connection.

If you are passionate about helping leaders navigate people matters, building strong workplace relationships and creating practical HR solutions, we would love to hear from you.

The successful applicant will be required to satisfactorily complete Sundale’s pre-employment requirements, which may include:

• A current National Police Certificate that meets applicable aged care requirements
• Evidence of qualifications and right to work in Australia
• A pre-employment medical assessment
• Rights to work in Australia

Sundale welcomes applicants from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse backgrounds, LGBTQIA+ individuals and people of all ages.

We acknowledge the Traditional Custodians of the land and pay our respects to Elders past, present and emerging.