Operations Team Leader – Process & People Champion

United Parcel Service Sweden Aktiebolag; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

UPS in Australia is seeking a permanent operations professional to handle day-to-day service issues within an operation. You will work with hourly and management staff to address process, safety, staffing, and training, and ensure customer satisfaction is met.

You will coordinate needs and efforts of the operation to facilitate smooth execution of procedures and systems management, contributing to reliable service delivery and continuous improvement.

Responsibilities

• Handle day-to-day service issues within an operation.
• Coordinate the needs and efforts of the operation to ensure customer satisfaction.
• Facilitate the smooth execution of procedures and management of systems.

Job description

UPS in Australia is seeking a permanent operations professional to handle day-to-day service issues within an operation. You will work with hourly and management staff to address process, safety, staffing, and training, and ensure customer satisfaction is met.

You will coordinate needs and efforts of the operation to facilitate smooth execution of procedures and systems management, contributing to reliable service delivery and continuous improvement.