HRIS & Workflow Specialist

Francom; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Monthly Wellness Days

PerkBox discounts

In-office massages

Free in-house legal services

Novated vehicle leasing

Employee Assistance Program (EAP)

Volunteer day

Job summary

Francom is seeking an experienced HRIS & Workforce Specialist to lead the implementation and ongoing optimisation of Tanda across multiple franchise and client entities. The role is hands-on in a fast-paced, multi-entity environment, configuring workforce systems and driving payroll and compliance outcomes through technology.

You will work closely with senior leadership and external clients to support workforce management, compliance frameworks and system integration across diverse businesses.

Qualifications

• Experience with HRIS systems and payroll compliance.
• Knowledge of Fair Work Act and modern awards.
• Experience in multi-entity or client-facing environments.
• Strong HRIS implementation and optimisation skills.
• Attention to detail with compliance risk awareness.
• Ability to translate legislation into practical system solutions.
• Strong communication and stakeholder management.
• Proactive, autonomous working style.

Responsibilities

• Implement and configure Tanda across multiple client environments.
• Build backend structures: employee profiles, classifications, pay rules.
• Apply modern awards and award-free arrangements within Tanda for Fair Work compliance.
• Manage timekeeping, breaks, overtime, allowances, payroll inputs for accuracy.
• Conduct HR, Fair Work and payroll audits and support remediation.
• Support HRIS and CRM implementations, including data migration and testing.
• Maintain accurate employee records and system integrity across platforms.
• Provide Tanda system support and guidance to clients and stakeholders.
• Assist onboarding, system setup and workforce compliance requirements.
• Identify system improvements and compliance risks to streamline processes.

Skills

HRIS systems

Payroll compliance

Stakeholder management

Multi-entity environments

Autonomous work

Tools

Tanda

Job description

Established in 2013, Francom is a dynamic and diversified organisation specialising in legal, credit, finance, compliance and franchising solutions. Our divisions work together to help clients reduce risk, enhance operational efficiency, foster sustainable growth and create a competitive advantage in an evolving marketplace.

Our corporate social responsibility program, FranCommunity, reflects our commitment to economic, social and environmental impact. We work collaboratively with employees, clients, regulators, industry partners and community organisations to deliver positive change while maintaining the highest standards of professionalism, integrity and care.

Francom was recognised in the FCA 2026 Rank the Bank Report, placing #2 nationally for hardship practices and ahead of major Australian banks, reinforcing our commitment to supporting customers with dignity, fairness and respect. Francom's appointment to ANZ's debt purchase and collections panel further reflects the confidence placed in our expertise and responsible business practices.

At Francom, you are more than an employee, you are a valued part of our team. Join us and be part of a company that genuinely invests in its people, champions wellbeing and supports your professional growth every step of the way

About the Role

We are seeking an experienced and detail-driven HRIS & Workforce Specialist to support the implementation and ongoing optimisation of Tanda across multiple franchise and client entities.

This is a hands-on role suited to someone who thrives in a fast-paced, multi-entity environment and is confident configuring workforce systems, interpreting modern awards and driving payroll and compliance outcomes through technology.

You will work closely with senior leadership and external clients, supporting workforce management, compliance frameworks and HR system integration across a diverse portfolio of businesses.

Please note that this is a full-time, office-based position located in Parramatta. The role is performed onsite Monday to Friday, 9:00am to 5:30pm. Work from home arrangements are not available for this position.

Key Responsibilities

In this role, you will be responsible for end-to-end workforce systems and compliance support across multiple entities, including:

• Implementation and configuration of Tanda across multiple client environments
• Building backend system structures, including employee profiles, classifications and pay rules
• Applying modern awards and award-free arrangements within Tanda to ensure Fair Work compliance
• Managing timekeeping, breaks, overtime, allowances and payroll inputs to ensure accuracy and audit readiness
• Performing HR, Fair Work and payroll compliance audits and supporting remediation activities
• Supporting HRIS and CRM implementations, including data migration, cleansing, testing and validation
• Maintaining accurate employee records and system integrity across platforms
• Providing Tanda system support, troubleshooting and guidance to clients and internal stakeholders
• Supporting onboarding, system setup and workforce compliance requirements
• Identifying system improvements, compliance risks and opportunities to streamline processes

About You

To be successful in this role, you will bring:

• Proven experience working with HRIS Systems
• Strong understanding of Fair Work Act, modern awards and payroll compliance requirements
• Experience in multi-entity or client-facing environments
• Strong systems capability, with experience in HRIS implementation and optimisation
• High level of attention to detail and ability to identify compliance risks
• Ability to translate legislative requirements into practical system solutions
• Strong communication and stakeholder management skills
• A proactive, solutions-focused mindset with the ability to work autonomously

Why Join Us?

At Francom, our people are at the heart of everything we do. We are committed to creating a workplace where people feel supported, valued and empowered to do their best work, with a culture built on collaboration, wellbeing, growth and genuine care for one another.

In this role, you will have exposure to multiple businesses and franchise networks, work directly with senior leadership and clients, and play a high-impact role in strengthening workforce systems, payroll accuracy and compliance outcomes at scale.

You will be joining a dynamic, values-driven organisation that invests in its people and supports professional development, while providing practical benefits that promote wellbeing and work-life balance.

Our Employee Benefits Include:

• Monthly Wellness Days to recharge, reset and prioritise your wellbeing.
• PerkBox employee rewards program with access to over 9,000 discounts and offers from leading brands.
• Monthly in-office massages to support physical wellbeing.
• Free in-house legal services providing access to professional guidance and support when needed.
• Novated vehicle leasing program.
• Employee Assistance Program (EAP) through TELUS Health for confidential support and counselling.
• One paid volunteer day each year to support causes you are passionate about.