HR Operations Officer

Parks Victoria; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Parks Victoria is seeking an organised HR Operations Officer to provide first-level HR and recruitment support. You will deliver accurate HR administration, onboarding and maintain employee records while collaborating with Talent Acquisition, Payroll, HR Operations and HR Business Partnering teams.

This role offers an opportunity to develop experience across HR processes, data quality and service delivery, with flexible working arrangements and a focus on an accurate, positive employee

Qualifications

• Qualifications and/or demonstrated experience in HR administration or related field.
• Experience providing transactional HR or recruitment support.
• Understanding of HR and payroll systems and maintaining accurate people data.
• Experience interpreting industrial instruments and preparing employment-related correspondence.
• Strong written and verbal communication skills and the ability to handle sensitive information with discretion.

Responsibilities

• Provide accurate HR administration and onboarding support.
• Maintain accurate employee records and HR/payroll system data.
• Provide timely and accurate communication of employee lifecycle changes to Payroll to support payroll processing.
• Provide responsive, customer-focused support to employees and managers.
• Prepare employment-related correspondence and support compliance with policies and legislative requirements.
• Work collaboratively across HR Operations, Talent Acquisition, Payroll and HR Business Partnering.
• Handle confidential employee and payroll information professionally and securely.
• Identify opportunities to build and improve HR processes and data quality.

Skills

HR administration

Employee lifecycle

Payroll support

Communication

Education

HR administration qualifications

Tools

HR systems

Payroll systems

Job description

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/1893/1907/1934585HRO

Join Parks Victoria as a HR Operations Officer, supporting HR administration, onboarding, employee records and people processes. Work collaboratively across People and Safety while building your HR experience in a varied, customer-focused role.

• Build your HR career in a varied role spanning HR administration, employee lifecycle and payroll support.

• Work collaboratively with Talent Acquisition, Payroll, HR Operations and HR Business Partnering teams.

• Play an important role in creating an accurate, efficient and positive employee experience while building your HR systems and operational knowledge.

About Parks Victoria

At Parks Victoria, we're passionate about connecting people with nature and protecting some of Victoria's most treasured landscapes. Parks Victoria manages more than four million hectares of parks and reserves across Victoria and works with Traditional Owners, communities and partners to protect environmental and cultural values.

We offer:

• Meaningful work supporting an organisation that delivers important outcomes for Victoria.

• A collaborative and inclusive workplace.

• Opportunities to build your HR knowledge and experience across a diverse organisation.

• Flexible working arrangements

The Opportunity

We're looking for an organised and customer-focused HR Operations Officer to provide first-level HR and recruitment support to employees and managers across Parks Victoria.

In this role, you'll provide accurate and timely HR administration, maintain employee records and people data, assist with HR enquiries, and assist the payroll team. You'll work closely with the Talent Acquisition, Partnering and payroll teams to support end-to-end employee lifecycle and help deliver a consistent and efficient HR service.

This is a great opportunity for someone looking to further develop their experience across HR operations while contributing to improvements in processes, data quality and service delivery.

Key Responsibilities

• Provide accurate HR administration and onboarding support.

• Maintain accurate employee records and HR/payroll system data.

• Provide timely and accurate communication of employee lifecycles changes to Payroll to support accurate payroll processing.

• Provide responsive, customer-focused support to employees and managers.

• Prepare employment-related correspondence and support compliance with relevant policies, industrial instruments and legislative requirements.

• Work collaboratively across HR Operations, Talent Acquisition, Payroll and HR Business Partnering.

• Handle confidential employee and payroll information professionally and securely.

• Identify opportunities to build and improve HR processes, data quality and ways of working.

About You

You are an organised, reliable and service-focused HR professional who enjoys working in a collaborative environment. You have strong attention to detail, communicate clearly and professionally, and are comfortable balancing competing priorities while delivering accurate and timely outcomes.

You'll bring:

• Relevant qualifications and/or demonstrated experience in HR administration or a related field.

• Experience providing transactional HR or recruitment support, including HR data entry, employee records management and onboarding.

• An understanding of HR and/or payroll systems and maintaining accurate people data.

• Experience interpreting industrial instruments and preparing employment-related correspondence.

• Strong written and ve rbal communication skills and the ability to manage sensitive information with discretion and confidentiality.

• Strong attention to detail, reliability and a practical approach to problem-solving and continuous improvement.

Your application will need to include:

• A Current Resume

• A Cover Letter

Application Close date: Wednesday 4 November 2026

To be eligible for employment at Parks Victoria you must be legally entitled to work in Australia.

Parks Victoria is committed to building a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, members of the LGBTIQA+ community, and people from culturally diverse backgrounds. If you are selected for an interview and require any adjustments or support throughout the recruitment process, please contact the person listed above so we can assist you.

Employment Requirements

Parks Victoria is committed to child safety and has zero tolerance for child abuse and all forms of harm to children, in accordance with the Victorian Child Safe Standards. All prospective employees will undergo a National Police Record Check and require a Working with Children Check prior to commencing employment.

Applications close Wednesday 4 November 2026 at 11.59pm