Hr Manager, Lifecycle Time & Attendance - Apac

Globalhrsolutions; Albury City; On-site; AUD 65,000 - 90,000; Full time

Job summary

Lutheran Aged Care (LAC) Albury invites applications for a Human Resources Officer to support the HR Manager in administering WHS, workers’ compensation, recruitment, and employment conditions across our facilities. The role focuses on compliance with Fair Work Act, NSWNMA and HSU NSW Enterprise Agreement, and engagement of volunteers for Wellness and Engagement teams.

Based at the Pemberton View Office in Albury, you will help develop HR systems, monitor indicators, prepare reports for senior

Qualifications

• Bachelor degree in HR management or a related discipline.

Responsibilities

• Administer WHS, Worker’s Comp and HR compliance reporting.

Skills

Communication skills

Organisational skills

Teamwork

Customer service

Education

Bachelor degree in HRM

Related discipline

Tools

Microsoft Word

Excel

HRIS

Job description

POSITION DESCRIPTION

Position Title Human Resources Officer

Location Pemberton View Office, 10 Somerset Drive Albury

Status Full Time

Industrial Instruments The Lutheran Aged Care, NSWNMA and HSU NSW Enterprise Agreement 2023 (as amended) Reporting to Human Resources Manager Last Reviewed October 2026

Lutheran Aged Care (LAC) Albury is a significant service organisation providing a range of aged care services across a number of facilities and the community, designed to meet customer needs. LAC is an independently run, Not for Profit Company primarily funded by the Commonwealth. The organisation has a business structure incorporating the Lutheran Church of Australia (NSW district), the Board of Governance and Chief Executive Officer. The services that are part of this structure are Dellacourt Residential Aged Care facility, Yallaroo Residential Aged Care facility, Home Care Services, Emily Gardens Residential Aged Care facility, Nicholson Park and Pemberton View Independent Living Villages, Administration & Support Services (including pastoral care and volunteer coordination). LAC employs approximately 350 staff (including casuals) comprising nursing, personal care, maintenance, management and administrative staff.

Role Objective

In conjunction with the HR Manager, the Human Resources Officer (HRO) position is responsible for administering and reviewing activities associated with human resources including Work Health and Safety, Worker’s Compensation, HR compliance reporting, recruitment and selection, supporting structures and conditions of employment, remuneration and benefits. The role consults with all but ensures compliance with and advises managers on statutory obligations (i.e. awards legislation, Fair Work Act, NSWNMA and HSU NSW Enterprise Agreement and community expectations. The HRO is also responsible for the recruitment and engagement of appropriate volunteers to support our residential Wellness and Engagement (Lifestyle) teams.

Key Result Areas & Responsibilities

• In conjunction with the HR Manager, develop, communicate and implement HR strategies, action plans, policies and work practices in conjunction with LAC strategic plans, business needs, legislative changes and aged care standards.
• In conjunction with the HR Manager, assist with the implementation and development of relevant HR systems (inclusive of basic HR management tools) and programs to manage and improve performance and culture, including but not limited to Work Health and Safety behaviour and practice.
• In conjunction with the HR Manager, act to minimise industrial relations issues in all areas of the business; manage industrial relations complaints to effective outcomes; liaise with industry advisers, union representatives, staff and management in developing solutions to workplace / employment relations issues.
• Provide advice and coaching support for managers regarding HR practice, programs and implications.
• In conjunction with the HR Manager, monitor and analyse relevant HR indicators and in consultation with the HR Manager, managers and CEO, implement appropriate action; provide regular HR metric reports to CEO and Managers.
• Coordinate Worker’s Compensation Claims and Injury Management processes for the organisation; provide timely and effective management of claims for injured workers; work with all internal and external parties with the goal of a safe and quick return to work for injured staff; manage workers compensation expenses to minimise the Worker’s Compensation Premium.
• Establish and manage confidential record keeping systems for staff files.
• Participate as required in staff recruitment and employment ensuring currency and compliance of practices.
• Participate in staff and counselling and disciplinary meetings to ensure currency and compliance of practices.
• Contribute to organisational communications in regard to HR information.
• Develop effective regular communication with the relevant unions and Industry Peak bodies in regard to industrial advice.
• In conjunction with the HR Manager, obtain data from outside sources as directed/required for reports and presentations.
• Liaise with the senior management team and other managers.

Communication

Contribute to organisational communications in regard to HR information. Develop effective regular communication with the relevant unions and Industry Peak bodies in regard to industrial advice. In conjunction with the HR Manager, obtain data from outside sources as directed/required for reports and presentations. Liaise with the senior management team and other managers. Utilise recognised communication tools within the organisation.

Technology

In conjunction with the HR Manager, provide advice to management on electronic HR systems opportunities for improvement as relevant. Deliver HR transactional services that support the functional area’s operations and meets the needs of multiple stakeholders. Ensure current knowledge of computer and other systems used in the organisation. Particularly those utilised as prime communication tools.

Team

In conjunction with the HR Manager, provide assistance and support to the senior management team. Provide assistance and support to other managers and team members as identified.

Work Health & Safety

In addition to responsibilities to work within established WHS frameworks and injury management, the following generic responsibilities apply to the role for WHS: Ensure the work health and safety of all staff, contractors, visitors and clients in the delivery of care services. Regularly review and monitor systems of work for best practice in work health and safety. Take reasonable care for your own WHS ensuring that actions or omissions do not adversely affect the WHS of others in the workplace. Understand the operations and general hazards / risks in the workplace and monitor performance regarding incidents, hazards and risks. Ensure mechanisms exist for consultation with staff regarding WHS issues. Consult with staff and take into account their opinions prior to making a WHS related decision. Participate in the Budget process to allocate appropriate resources to eliminate / minimise risks. Lead by example and provide visible commitment to WHS and procedures. Contribute to the ongoing development of LAC’s WHS procedures. Participate in the development of formal Disaster and Emergency Management plans. Manage and respond to disasters and emergencies to ensure the WHS of everyone. Monitor staff compliance and attend specific WHS meetings, training sessions and related events as required. Ensure that staff work within their capacity, experience and training. In conjunction with the HR Manager, conduct incident investigations, record findings and make recommendations for improvement/action. Control the work environment and take immediate action to rectify any unsafe situations or acts. Consult, cooperate and coordinate activities with service providers as appropriate. Liaise with WorkCover inspectors, union representatives, insurers and external return-to-work coordinators as required/instructed. Immediately advise the Human Resources Manager of staff injuries, serious incidents and other incidents. Support injured staff working under return-to-work programs. Maintain equipment safety through recognised maintenance systems.

Organisational

In conjunction with the HR Manager, participate in the quality management program of the organisation; comply with audit requirements and participate in audits as directed. Demonstrated commitment to Lutheran Aged Care Mission, Philosophies and Values. In conjunction with the Residential Care Facilities, coordinate recruitment and engagement of appropriate volunteers to support the Wellness and Engagement (Lifestyle) team, which in turn, will seek to maintain or improve the quality of life outcomes and capacity of residents to maintain or improve their (the resident’s) level of independence and engagement.

Personal Qualities

• Honesty, initiative, integrity, reliability and discretion
• Cooperation and team participation
• Communication and interpersonal skills
• Empathy and consideration for older persons
• Takes initiative for own professional development
• Self motivation and organisation

Selection Criteria

Essential

• A bachelor or higher qualification in Human Resource Management or a related discipline accompanied by a minimum of 3-5 years relevant experience.
• Demonstrated understanding of relevant employment legislation including Fair Work Act.
• Demonstrated Understanding of the Work Health and Safety legislation and Worker’s Compensation Insurance requirements under Workcover.
• Excellent communication (written and oral) and interpersonal skills.
• Advanced organisational skills and ability to manage multiple agenda through effective prioritisation.
• Demonstrated conflict management, workplace investigation and problem resolution skills.
• Demonstrated ability to work effectively within multiple teams.
• Strong customer service ethic and demonstrated ability to exceed customer expectations.
• Intermediate to advanced level of computer literacy and use of Microsoft Suite including Word and Excel and experience in utilising end-to-end HRIS.
• Demonstrated ability to meet organisational values, including acting with integrity, compassion and dignity.

Desirable

• Demonstrated understanding of the Aged Care or Health Industry.
• Current qualification as a Return-to-Work Coordinator.

People Operations and Business Partnering

McKoy Street, Wodonga

Full Time Ongoing

Permanent

The client is a privately owned Australian resourcing company, designed to discover and deliver unparalleled talent within the IT and Telecommunications sector.

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