HR Generalist

THE DANDELION COLLECTIVE LTD; Newcastle City Council; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Dandelion Collective is a disability support provider based in Newcastle NSW seeking an experienced HR Generalist to lead strategic and hands-on HR across the organisation.

You will develop and implement HR strategies, manage performance and disciplinary processes, support employee relations, recruitment, onboarding, payroll, rostering, training, and ensure compliance with SCHADS Award, employment law and WHS. Strong communication and discretion are essential.

Qualifications

• Proven experience as an HR Generalist, ideally within community services, health, or related sectors.
• Deep expertise in SCHADS Award interpretation, employment laws, and WHS legislation.
• Demonstrated experience managing performance issues, investigations, and disciplinary processes.
• Skilled in managing employee lifecycle processes, including onboarding, compliance, and offboarding.
• Strong consultation skills, with the ability to advise and guide senior leadership and managers.
• Excellent communication, organisational, and problem-solving skills.
• High level of discretion, confidentiality, and professionalism.
• Ability to adapt quickly to new systems, policies, and organisational change.

Responsibilities

• Strategic involvement in developing and implementing HR strategies, policies, and initiatives.
• Lead performance management, investigations, and formal disciplinary processes including misconduct and grievance resolution.
• Provide timely, confidential advice on employee relations issues and manage ER cases from investigation through to resolution.
• Offer expert consultation to senior leadership on staffing, performance, and workforce planning.
• Support HR operations including recruitment, onboarding/offboarding, payroll, rostering, and training.
• Ensure accurate, compliant staff documentation and record-keeping.
• Monitor, review, and update company policies and procedures in line with legislation.
• Maintain knowledge of SCHADS Award, employment laws, and WHS legislation and apply to HR practices.
• Analyse and report HR data and key metrics to inform decisions and compliance.
• Support workplace culture, wellbeing, and return-to-work programs and WHS initiatives.

Skills

HR Generalist

SCHADS Award

WHS knowledge

Employee relations

Performance management

Recruitment

Payroll

Onboarding/offboarding

Workforce planning

Policy development

Education

Relevant HR qualification or equivalent

Job description

THE DANDELION COLLECTIVE LTD – Newcastle NSW

The Dandelion Collective is a disability support provider committed to delivering high-quality Supported Independent Living (SIL) services that empower people with disability to live meaningful and independent lives.

We provide person-centred support within our SIL homes, creating safe and welcoming environments where Participants are supported to develop life skills, build confidence, maintain relationships and achieve their individual goals.

Our team is committed to promoting dignity, respect, choice and inclusion in everything we do. We work alongside Participants, families and support networks to ensure supports are tailored to each person's needs, preferences and aspirations.

About the Role

This is a strategic and hands-on HR role responsible for supporting all facets of human resources functions across the organisation. You will work closely with senior management and the HR team to develop and implement HR strategies, lead performance management processes, and ensure compliance with legislation and award requirements.

Key Responsibilities

• Strategic Involvement: Participate in the development and implementation of HR strategies, policies, and initiatives.
• Performance & Disciplinary Management: Lead performance management, investigations, and formal disciplinary processes including misconduct and grievance resolution.
• Complaints & Employee Relations: Provide timely, confidential advice and support on employee relations issues; manage ER cases from investigation through to resolution.
• Leadership & Management Guidance: Offer expert consultation to senior leadership on staffing, performance, and workforce planning.
• HR Operations Support: Support various HR functions, including recruitment, on & offboarding, payroll, rostering, and training, to ensure effective operations.
• Staff Documentation & Records: Ensure accurate, compliant staff documentation, and record-keeping.
• Policy & Compliance: Monitor, review, and update company policies and procedures in accordance with legislative requirements and best practices.
• Award & Legislation Expertise: Maintain exceptional knowledge of SCHADS Award, employment law, WHS legislation, and their application to HR practices.
• HR Metrics & Reporting: Analyse and report on HR data and key metrics to inform decision-making and compliance.
• Workplace Culture & Wellbeing: Support strategies that promote a positive, inclusive, and supportive organisational culture.
• Return to Work & WHS: Manage Return to Work programs, workers’ compensation, incident management, and workplace health and safety initiatives.

• Proven experience as an HR Generalist, ideally within community services, health, or related sectors.
• Deep expertise in Award interpretation, particularly SCHADS, employment laws, and WHS legislation.
• Demonstrated experience managing performance issues, investigations, and disciplinary processes.
• Skilled in managing employee lifecycle processes, including onboarding, compliance, and offboarding.
• Strong consultation skills, with the ability to advise and guide senior leadership and managers.
• Excellent communication, organisational, and problem-solving skills.
• High level of discretion, confidentiality, and professionalism.
• Ability to adapt quickly to new systems, policies, and organisational change.

Qualifications & Skills

Relevant HR qualification or equivalent (desirable)