Hr Generalist

Onezero Financial Systems; Cairns Regional; On-site; AUD 65,000 - 82,000; Full time

Job summary

Origin Support Services is seeking a proactive HR Officer to join our team in Cairns. This full‑time, office‑based position reports to the Company Director and provides essential HR, IR and document control support across the organisation.

You’ll handle sensitive matters with professionalism and contribute to a safe, inclusive workplace while developing policies and supporting staff wellbeing.

Qualifications

• 4+ years of experience in a generalist HR role.
• Experience in document control, records management or compliance administration.
• NDIS Worker Screening Clearance and NDIS Orientation Module.

Responsibilities

• Deliver timely and accurate advice on HR, IR and compliance matters.
• Draft employment contracts and manage onboarding documentation.
• Maintain accurate employment records and HR systems.
• Manage organisational document control systems and ensure proper filing and version control.
• Monitor document expiry dates and coordinate updates and renewals.
• Support probation and performance reviews and update Position Descriptions.

Skills

Generalist HR

Written communication

Organisational skills

Multitasking

Education

HR qualifications

NDIS Clearance

Tools

Document management software

Job description

Human Resource Officer

4870 Cairns Origin support services

Job Description

Join a Purpose-Driven Organisation and Make a Real Impact

Origin Support Services is looking for a bright, proactive, and detail‑driven HR Officer to join our dynamic and passionate team. If you’re highly organised, thrive in a fast‑paced environment, and want your work to truly matter—we want to hear from you!

About Us

Founded in 2020, Origin Support Services delivers individualised, compassionate care to people living with disabilities. We’re more than a service provider—we’re a community dedicated to empowering our participants and their families with tailored support options, including:

• Community Access Programs
• Supported Independent Living
• Respite and Short‑Term Accommodation (STA)
• Group activities and cultural events such as Kap Mauri

We pride ourselves on creating safe, culturally inclusive environments where everyone can thrive—participants and staff alike.

About the Opportunity

This is a full‑time, office‑based position offering an opportunity to play a key role in supporting our growing organisation. Reporting directly to the Company Director, you’ll provide essential HR, IR and document control support across the organisation.

Your ability to handle sensitive matters with professionalism, confidentiality and precision will be highly valued.

Key Responsibilities

• Delivering timely and accurate advice on HR, Fair Work and IR matters
• Drafting employment contracts and managing onboarding documentation
• Maintaining accurate and up‑to‑date employment records and HR systems
• Managing and maintaining organisational document control systems
• Ensuring documents are accurately named, version‑controlled, filed and securely stored
• Monitoring document expiry dates and coordinating timely updates and renewals
• Maintaining controlled copies of HR policies, procedures, forms and templates
• Ensuring staff have access to current and approved documentation
• Leading the Employee Rewards & Recognition program
• Managing offboarding processes and collating exit data
• Reviewing and drafting HR and WHS policies to ensure compliance
• Supporting probation and performance reviews
• Creating and updating Position Descriptions
• Coordinating inductions for new staff across locations
• Facilitating EAP access and promoting staff wellbeing
• Contributing to organisational projects and strategic initiatives

What You’ll Bring

We’re seeking someone with:

• At least 4 years’ experience in a generalist HR role
• Experience in document control, records management or compliance administration
• HR qualifications or tertiary studies (highly regarded)
• NDIS Worker Screening Clearance and NDIS Orientation Module
• Strong attention to detail and excellent written communication skills
• Strong organisational and document management skills
• The ability to multitask, prioritise competing demands and manage your own time effectively
• A collaborative and professional attitude
• A genuine desire to support employees and contribute to a positive workplace

Why Join Origin?

• Full‑time, office‑based position
• Make a real difference in the lives of people with disabilities
• Thrive in a supportive, inclusive and culturally safe workplace
• Enjoy a role with variety and meaningful responsibilities
• Develop your HR, compliance and document management expertise
• Be part of a growing organisation where your ideas and contributions are valued
• Experience variety in your day—no two days are ever the same!