Hr Generalist

Onezero Financial Systems; Alice Springs; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible hybrid work environment

Job summary

Origin Support Services is seeking a bright, proactive HR Officer to join our dedicated team. This full-time role involves delivering essential HR, IR and document-control support with confidentiality and precision, reporting directly to the Company Director.

You’ll manage employment records, onboarding, staff contracts, policies and position descriptions across locations; lead the Employee Rewards & Recognition program; and support probation, performance reviews and WHS policy updates in a

Qualifications

• At least 4 years’ experience in a generalist HR role.
• Experience in document control, records management or compliance administration.
• HR qualifications or tertiary studies (highly regarded).
• NDIS Worker Screening Clearance and NDIS Orientation Module.
• Strong attention to detail and written communication skills.
• Strong organisational and document management skills.
• The ability to multitask, prioritise competing demands and manage your own time effectively.
• A collaborative and professional attitude.
• A genuine desire to support employees and contribute to a positive workplace.

Responsibilities

• Delivering timely and accurate advice on HR, Fair Work and IR matters.
• Drafting employment contracts and managing onboarding documentation.
• Maintaining accurate and up-to-date employment records and HR systems.
• Managing and maintaining organisational document control systems.
• Ensuring documents are accurately named, version-controlled, filed and securely stored.
• Monitoring document expiry dates and coordinating timely updates and renewals.
• Maintaining controlled copies of HR policies, procedures, forms and templates.
• Ensuring staff have access to current and approved documentation.
• Leading the Employee Rewards & Recognition program.
• Managing offboarding processes and collating exit data.
• Reviewing and drafting HR and WHS policies to ensure compliance.
• Supporting probation and performance reviews.
• Creating and updating Position Descriptions.
• Coordinating inductions for new staff across locations.
• Facilitating EAP access and promoting staff wellbeing.
• Contributing to organisational projects and strategic initiatives.

Skills

Generalist HR

Document control

Attention to detail

Time management

Education

HR qualifications or tertiary studies

NDIS Worker Screening Clearance

Job description

Origin Support Services is looking for a bright, proactive, and detail-driven HR Officer to join our dynamic and passionate team. If you’re highly organised, thrive in a fast-paced environment, and want your work to truly matter—we want to hear from you!

About Us

Founded in 2020, Origin Support Services delivers individualised, compassionate care to people living with disabilities. We’re more than a service provider—we’re a community dedicated to empowering our participants and their families with tailored support options, including:

• Community Access Programs
• Supported Independent Living
• Respite and Short-Term Accommodation (STA)
• Group activities and cultural events such as Kap Mauri

We pride ourselves on creating safe, culturally inclusive environments where everyone can thrive—participants and staff alike.

About the Opportunity

This is a full-time position offering an opportunity to play a key role in supporting our growing organisation. Reporting directly to the Company Director, you’ll provide essential HR, IR and document control support across the organisation.

Your ability to handle sensitive matters with professionalism, confidentiality and precision will be highly valued.

Key Responsibilities

• Delivering timely and accurate advice on HR, Fair Work and IR matters
• Drafting employment contracts and managing onboarding documentation
• Maintaining accurate and up-to-date employment records and HR systems
• Managing and maintaining organisational document control systems
• Ensuring documents are accurately named, version-controlled, filed and securely stored
• Monitoring document expiry dates and coordinating timely updates and renewals
• Maintaining controlled copies of HR policies, procedures, forms and templates
• Ensuring staff have access to current and approved documentation
• Leading the Employee Rewards & Recognition program
• Managing offboarding processes and collating exit data
• Reviewing and drafting HR and WHS policies to ensure compliance
• Supporting probation and performance reviews
• Creating and updating Position Descriptions
• Coordinating inductions for new staff across locations
• Facilitating EAP access and promoting staff wellbeing
• Contributing to organisational projects and strategic initiatives

What You’ll Bring

We’re seeking someone with:

• At least 4 years’ experience in a generalist HR role
• Experience in document control, records management or compliance administration
• HR qualifications or tertiary studies (highly regarded)
• NDIS Worker Screening Clearance and NDIS Orientation Module
• Strong attention to detail and excellent written communication skills
• Strong organisational and document management skills
• The ability to multitask, prioritise competing demands and manage your own time effectively
• A collaborative and professional attitude
• A genuine desire to support employees and contribute to a positive workplace

Why Join Origin?

• Flexible hybrid work environment, combining remote and office-based work
• Make a real difference in the lives of people with disabilities
• Thrive in a supportive, inclusive and culturally safe workplace
• Enjoy a full-time role with variety and meaningful responsibilities
• Develop your HR, compliance and document management expertise
• Be part of a growing organisation where your ideas and contributions are valued
• Experience variety in your day—no two days are ever the same!

Apply now and help shape the future of disability support with Origin Support Services. We can’t wait to welcome someone who shares our passion and purpose.

What we do

We support businesses across a broad range of industries, with particular expertise in NDIS and community-focused organisations.

Across our team, our work includes:

• Employee relations: Supporting clients through complex performance management, misconduct, grievances, disciplinary processes, terminations and other challenging workplace situations.
• Generalist HR advice: Providing practical guidance across the employment lifecycle, including employment contracts, policies, leave entitlements and workplace obligations.
• Industrial relations: Interpreting modern awards, enterprise agreements and workplace legislation, advising on employment obligations and supporting clients with unfair dismissal claims, general protections claims and Fair Work Commission matters.
• Restructures and redundancies: Advising clients through organisational change, workforce restructures, consultation obligations and redundancy processes, including managing associated compliance risks.

At our heart, we’re a team of self-confessed HR, IR and ER nerds who enjoy untangling tricky workplace problems and turning them into clear, actionable advice.

You won’t be expected to be an expert in every area. You’ll have opportunities to learn from experienced colleagues. We pride ourselves on developing our team’s technical knowledge and broadening their exposure to different HR challenges.

Why we’re special

We’re built differently, by leaders who genuinely care. We live our values with empathy and integrity, and when we say this job is flexible, we actually mean it.

Here’s what makes working with us different:

• Choose your hours: We’re looking for approximately 24–32 hours per week, on a permanent ongoing basis. You can choose the days and hours that work for you.
• Manage your own schedule: Take ownership of your diary and work around the things that matter — school drop-offs and pick-ups, gym classes, appointments or lunch with friends.
• No unpaid additional hours: Get paid for every minute you’re working. We value your time.
• 100% remote: Work from home, with no office attendance, client site visits or travel required.
• Not a call centre: Our HR on-demand service doesn’t require you to sit in a phone queue waiting for calls.
• No sales targets: You’re not expected to bring in new business, and your employment isn’t tied to securing or retaining individual clients or projects.
• A genuinely supportive team: Work alongside experienced HR and IR professionals who share knowledge, bounce ideas around and back each other when things get tricky.

We believe great HR professionals do their best work when they’re trusted, supported and given the flexibility to manage their lives outside of work.

What you’d be doing

You’ll work directly with a variety of clients, helping them navigate everyday HR questions and more complex employee relations challenges.

A significant part of your role will involve managing complex and escalated performance matters, misconduct concerns, disciplinary processes and challenging employee situations, including more complex matters, such as unfair dismissal claims, general protections claims, organisational restructures and redundancy processes.

If you’ve already managed unfair dismissal or general protections claims, or handled escalated and particularly complex performance management matters, we’d love to hear about this in your cover letter.

Your day-to-day responsibilities will include:

• Advising clients on employee performance concerns, including developing and managing performance improvement processes.
• Supporting clients through misconduct allegations, disciplinary meetings, grievances and employment terminations.
• Guiding managers through difficult employee conversations, balancing procedural fairness, legislative requirements and practical business outcomes.
• Providing clear, accurate and commercially sensible advice on general HR and employee relations matters.
• Supporting clients with organisational restructures, consultation requirements and redundancy processes.
• Interpreting modern awards, employment legislation and workplace policies to support compliant decision-making.
• Preparing professional HR documentation, including letters, employment contracts, policies and performance management correspondence.
• Building trusted relationships with clients and becoming a reliable point of contact for their HR needs.
• Working collaboratively with our wider team, seeking guidance where needed and contributing your own ideas and experience.

There’s plenty of variety, and no two days are quite the same – that is the joy of consulting!