Employee Services Partner

Davidson; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Permanent opportunity with long-term career progression

Supportive and experienced People & Culture team

Competitive salary package

Job summary

A national organisation is seeking an experienced HR Business Partner to join their People & Culture team in Brisbane. The role involves providing compliant HR advice, managing employee grievances, and coaching leaders. The ideal candidate will have a strong HR generalist background and experience in operational environments. This permanent position offers long-term career progression and exposure to a diverse workforce. Competitive salary package on offer.

Qualifications

• Currently operating as an HR Business Partner, Senior HR Advisor or similar within a medium to large organisation.
• Experience in operational or regulated environments.
• Sound understanding of employment legislation and industrial instruments.
• Experience mentoring or coaching junior HR colleagues.

Responsibilities

• Partner with leaders to manage employee grievances and complex case matters.
• Provide guidance on the investigation process and support leaders.
• Coach and mentor leaders to build confidence in people management.
• Identify opportunities to improve HR processes and service delivery.
• Contribute to organisational change initiatives and workforce planning activities.
• Support and mentor junior HR team members.
• Identify opportunities to improve HR processes and service delivery.

Skills

Strong HR generalist experience with exposure to case management

Experience supporting leaders through grievances, performance and conduct matters

Sound understanding of industrial instruments and employment legislation

Ability to balance compliance with pragmatic business outcomes

Experience mentoring or coaching junior HR colleagues

coaching/mentoring

Job description

About the Company

We are seeking an experienced HR Business Partner to join a well-established People & Culture team within a large, national organisation operating in a complex and highly regulated environment.

This is an excellent opportunity for a strong HR generalist with solid partnering capability to step into a permanent role.

About the Role

Reporting within the Employee Support function, this role partners closely with leaders across operational and corporate areas to deliver practical, timely and compliant HR advice.

The position blends hands‑on case management with partnering and capability development. You will work across a diverse workforce and support leaders to confidently manage people matters while strengthening overall leadership capability.

Key Responsibilities

• Partner with leaders to manage employee grievances and complex case matters
• Provide guidance on the investigation process and support leaders through disciplinary and performance matters
• Interpret and apply employment legislation, awards and enterprise agreements when managing cases
• Coach and mentor leaders to build confidence in people management
• Contribute to organisational change initiatives and workforce planning activities
• Support and mentor junior HR team members
• Identify opportunities to improve HR processes and service delivery

About You

You are currently operating as an HR Business Partner, Senior HR Advisor or similar within a medium to large organisation.

You bring:

• Strong HR generalist experience with exposure to case management
• Experience supporting leaders through grievances, performance and conduct matters
• Sound understanding of industrial instruments and employment legislation
• Experience working in operational or regulated environments
• The ability to balance compliance with pragmatic business outcomes
• Experience mentoring or coaching junior HR colleagues
• A desire to grow into a Senior Partner role over time

This role will suit someone looking to deepen their partnering capability and step into a broader senior scope, rather than someone already operating at executive level or in a specialist ER/IR function.

What's on Offer

• Permanent opportunity with long‑term career progression
• Exposure to a complex and diverse workforce
• Supportive and experienced People & Culture team
• Competitive salary package

Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact William Stock on [e-mail], quoting reference JN -022026-42543. Want to know more about Davidson? Visit us at www.davidsonwp.com