HR Advisor

Austin Health; Melbourne; Hybride; AUD 69 000 - 74 000; Plein temps

Avantages offerts par ce poste

Salary packaging

Monthly Accrued Day Off

Hybrid working from office and home

Onsite childcare

Résumé du poste

Austin Health is seeking a HR Shared Services professional to support managers and employees across a broad range of HR queries. You will provide timely and accurate advice, leveraging your knowledge of EBAs and HR systems.

Your role involves coaching managers on Kronos and contracts, ensuring smooth HR operations, and contributing to change projects with a proactive, service‑oriented mindset.

Qualifications

• Experience with SAP SuccessFactors, JIRA and UKG Kronos.
• Excellent communication and interpersonal skills.
• Ability to interpret policies, EBAs and other relevant information.
• Strong organisational and administrative skills with attention to detail.

Responsabilités

• Provide exceptional customer service support and advice to Austin Health managers and employees on a broad range of HR queries, via phone, email and in person.
• Understand and interpret EBAs to provide necessary support to managers and employees.
• Coach line managers and employees on Kronos, contractual arrangements and EBA queries.
• Work collaboratively with the broader HRSS team to ensure timely completion of administrative tasks.
• Actively support change projects to keep stakeholders informed and timelines on track.

Connaissances

Customer service

Communication

Problem solving

Organisational skills

Collaboration

Outils

SAP SuccessFactors

JIRA

UKG Kronos

Description du poste

If yes, please log in to the Austin Health via ‘Employee Login’ using your network login details to search, view and apply for all career opportunities available.

• Fixed-term, full-time opportunity
• $69,438.71-$74,300.72 base salary + super + generous salary packaging + monthly Accrued Day Off
• Flexible hybrid working from our office at Heidelberg Repatriation Hospital and your home

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About HR Services

The HR Shared Services (HRSS) Department is part of the broader People and Culture Directorate. It is a well-regarded operations function, consisting of teams that provideaccurateand efficient HR services across theorganisation. With a focus on service excellence and customer-centricity, the HRSS teams work collaboratively together and with the broader People and Culture function to support employees and managers through the employee life cycle. HRSS includes payroll, salary packaging, HRservicesand HR systems.

About the role

Reporting to the HR Shared Services Manager, you will contribute to the operational excellence of HRSS by providing consistent,accurateandtimelyadvice and support to managers and employees across a broad range of HR queries.

A regular day will see you:

• Provide exceptional customer service support and advice to Austin Health managers and employees on a broad range of HR queries, via phone,emailand in person.
• Understand and interpret all EBAstoprovide the necessary support to managers and employees.
• Coach line managers and employees on all matters related to Kronos, contractualarrangementsand EBA queries.
• Work collaboratively with the broader team to ensure all aspects of administrative tasks areattended toin a timely manner.
• Actively support change projects to ensure stakeholders are wellinformed,timelines aremet, and any riskidentifiedand worked through.

About you

To be successful in this role, you’ll bring with you:

• A commitment to providing exceptional customer service at all levels of theorganisations
• Excellent communication and interpersonal skills
• Prior knowledge and experience with SAP SuccessFactors,JIRAand UKGKronos
• Strongproblem-solvingskills with the ability to understand and interpret information and data, such as policies, EBAs and other relevant information
• Highly developedorganisationaland administrative skills, including strong attention to detail and the ability toprioritisetasks and control own workload
• The ability to be agile and proactively collaborate with the team.

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
• Mentoring and career development opportunities.

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. Austin Health is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with Child Safe Standards.If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager:Caitlyn Rompante, HR Operations Lead at ***************@austin.org.au