Case Manager

Austin Health; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Austin Health in Melbourne is seeking a dedicated mental health professional to join the CCS team. You will assess and treat clients, work with families and carers, and collaborate with several teams to promote high-quality clinical care. The role values recovery-focused practice and strong communication.

The position emphasizes advocacy for timely access to care and ongoing professional development within a supportive, multidisciplinary environment.

Qualifications

• Excellent communication skills and commitment to patient care.
• Specialist knowledge of a wide range of mental health conditions and diagnoses.
• Excellent mental state and risk assessment skills.
• Knowledge of recovery and collaborative clinical practice.

Responsibilities

• Assess and treat clients with complex mental health needs, coordinating with families/caregivers.
• Collaborate with multiple teams across the division and wider community.
• Support care and recovery of clients with complex diagnoses and presentations.
• Advocate for clients to access safe and timely care, at the right place and time.

Skills

Excellent communication

Team collaboration

Patient care

Energy and drive

Job description

• Permanent Position
• Full Time

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the Mental Health department

The Mental Health Division (MHD) provides mental health assessment and interventions for people experiencing mental illness and their families and carers. Working from a recovery-oriented model, the Mental Health Division provides an array of hospital-based, community and specialist services for infants, children, young people, adults and older adults.

About the role

CCS is a multidisciplinary team of highly passionate, experienced, supportive, collaborative and enthusiastic mental health professionals. Our values underpin everything we do. You will form solid working-relationships within the pre-existing community teams and foster strong therapeutic relationships with your clients & their families/carers. You'll join a friendly and supportive team who genuinely enjoy their work and the contribution they make.

A regular day will see you:

• Assess and treat our clients, liaising as appropriate with family members and caregivers to promote excellent clinical care
• Collaborate with multiple teams across the division and wider community
• Support the care and recovery of peoples living with complex mental health diagnoses and presentations
• Advocate for your clients right to access safe and timely care, at the right place at the right time

About you

You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You'll bring energy and drive to your work and have a keen interest in developing your skillset and knowledge.

To be successful in this role you'll bring with you:

• Excellent communication skills & a passion for working in a fast-paced team environment
• Specialist knowledge of a wide range of mental health conditions and diagnoses
• Excellent mental state and risk assessment skills
• Demonstrated knowledge of recovery and collaborative clinical practice.
• A working knowledge of the Mental Health & Wellbeing Act (2022), the Carer Recognition Act (2012), and Chief Psychiatrists Guidelines

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
• Mentoring and career development opportunities.

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

All appointments are made subject to a satisfactory National Police Check and if required, a Working with Children Check. Austin Health is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with Child Safe Standards. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Emily McLean, Manager at ************@austin.org.au