Housing Regional Manager

St Vincent de Paul Society Queensland; Gold Coast City; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive hourly rate

Salary packaging

Employee Assistance Program

Inclusive environment

Job summary

St Vincent de Paul Society Queensland is seeking a Regional Manager for Vinnies Housing to lead tenancy and property management across a growing regional portfolio. You will guide multidisciplinary teams, translate strategy into operations, and ensure high-quality services are delivered.

This role focuses on culture, performance and continuous improvement. Based in Toowoomba or the Gold Coast, the position is permanent and full-time.

Qualifications

• Relevant tertiary qualifications in property, housing, community services, social sciences, business, or equivalent demonstrated leadership experience.
• Well-developed understanding of tenancy and property management practices, legislative requirements, and modern housing service delivery.
• Excellent communication, problem-solving, and decision-making skills, with ability to lead through change.

Responsibilities

• Lead multidisciplinary tenancy and property teams to translate strategy into operational excellence.
• Oversee tenancy, property and customer service operations for high-quality service delivery.
• Drive continuous improvement and build partnerships with communities and stakeholders.

Skills

People leadership

Stakeholder management

Strategic planning

Change management

Education

Property/housing qualifications

Job description

At Vinnies, we are what we do. We believe in making a difference. We are one of Queensland’s most-loved charitable organisations and are committed to leading with our values and mission at heart. We work together to build a legacy that we can be proud of, supporting those in need within our communities. Our companions are why our journey started, striving to shape a more just and compassionate society. Our employees, members and volunteers are the reason our journey continues, and why we will succeed.

What we can offer you

Work with a purpose – not your average organisation and not your average role!

Competitive hourly rate and excellent employment benefits under our Employee Agreement

Salary packaging arrangements – helping you save on tax

Access to our Employee Assistance Program – our employees are our most valuable asset

A welcoming and inclusive environment where you’ll always feel part of a team

The Role

Vinnies Housing is seeking an experienced and passionate Regional Manager to lead the delivery of tenancy and property management services across a growing regional portfolio.

This is more than a housing management role. As Regional Manager, you will lead multidisciplinary tenancy and property teams, translating strategy into operational excellence and ensuring tenants receive high-quality, consistent and impactful services. You will be responsible in building a high-performing culture, empowering your teams to deliver exceptional outcomes, driving continuous improvement, and ensuring effective management of tenancy, property and customer service operations.

With Vinnies Housing entering an exciting period of growth and bringing new developments online, this is a unique opportunity to influence both service delivery and organisational direction while helping expand the availability of safe, affordable housing across the region.

Your key areas of responsibility will include:

• Leadership, Coaching & Team Development
• Regional Housing Operations
• Tenancy Performance & Sustainable Housing Outcomes
• Service Excellence & Continuous Improvement
• Community & Stakeholder Partnerships

This is a Permanent, Full-time (38 hours per week) position based in either Toowoomba or Gold Coast.

About You

You are an experienced people leader with a strong background in the housing, social services, or property sectors. You have a proven ability in leading teams, managing performance, driving improvement initiatives and building partnerships.

To be successful in this role, you will have:

Relevant tertiary qualifications in property, housing, community services, social sciences, business, or a related discipline, or equivalent demonstrated experience in tenancy and property management, community housing programs, or a similar leadership role.

Well-developed understanding of tenancy and property management practices, legislative requirements, and contemporary housing service delivery.

Excellent communication, problem-solving, and decision-making skills, with the ability to lead through change and growth.

Genuine commitment to the mission, values, and work of St Vincent de Paul Society Queensland, with the ability to operate in accordance with organisational policies, procedures, and ethical standards while supporting the Society's vision of creating a more just and compassionate community.

Having the right people in our team is important to us. Before joining our team, we’ll undertake pre-employment checks including references, a police check, and proof of qualifications/licences.

We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islander peoples is strongly encouraged. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.