Housing Officer - Southeastern Region

Aboriginal Housing Victoria; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Aboriginal Housing Victoria is seeking a Housing Officer based in Fitzroy North, Melbourne, to establish sustainable tenancies and manage properties for AHV’s client base. You will collaborate with support services in the region to assist clients and contribute to community capacity building.

The successful candidate will bring client-centred focus within a legislative framework and excellent time management to handle a demanding workload. Aboriginal and Torres Strait Islander candidates only.

Qualifications

• Awareness and appreciation of Aboriginal cultures and the issues affecting Aboriginal people in contemporary Australia.
• Knowledge of tenancy and property management requirements including relevant legislation.
• Demonstrated capacity to work autonomously and take personal responsibility for tasks.
• Experience working with clients with complex needs and ability to manage conflict.
• Ability to collaborate with AHV colleagues, external services and government bodies.
• Ability to monitor data integrity and maintain accurate records.
• Strong attention to detail and time management to prioritise workload.
• Proven experience with Microsoft Office and ability to learn new software.

Responsibilities

• Establish sustainable tenancies with AHV’s client base.
• Undertake property management duties with a complex client base.
• Build relationships with support services in the region to assist clients and support community capacity building.

Skills

Aboriginal culture awareness

Tenant & property management knowledge

Conflict management

Client relationship building

Microsoft Office

Tools

Microsoft Office

Job description

• Work Type:Full time ongoing contract
• Location:Melbourne (Fitzroy North)
• Applications close:13 November 2026

Aboriginal[1] community organisation responsible for managing more than 1,800 rental properties for Aboriginal people living in Victoria.

Our vision is to ensure that Aboriginal Victorians secure appropriate, affordable housing as a pathway to better lives and stronger communities.

In addition to being the largest non-government Aboriginal housing organisation in Australia, AHV is the lead agency for Victoria’s Aboriginal housing and homelessness policy, Mana-na woorn-tyeen maar-takoort (Every Aboriginal Person has a Home). As the housing and homeless policy lead in the Victorian Aboriginal community, AHV has a responsibility to work in partnership with the government to secure the resources and reforms to implement the policy, while we support sector development to empower Victoria’s Aboriginal community to determine its chosen housing future.

AHV's housing services are targeted at those most in need of support. Through the provision of secure housing by an Aboriginal rental provider, AHV helps strengthen and maintain Aboriginal communities and cultural ties.

Please note: This position is open to Aboriginal and Torres Strait Islander candidates only.

We are seeking applications from highly motivated, reliable people who are keen to work in an Aboriginal organisation that is taking the next step towards self-determination and self‑management by ensuring that the organisation is able to maintain a sustainable and financially viable housing portfolio across Victoria for Aboriginal people.

The Housing Officer (HO) reports to the Housing Coordinator. The HO role is responsible for establishing sustainable tenancies with AHV’s client base, including undertaking property management duties with a complex client base. Housing Officers are required to build relationships with support services in their region to assist clients and support community capacity building.

We are looking for someone with awareness of Aboriginal cultures and the issues affecting Aboriginal people in contemporary Australia. They will bring a client centred focus to the role whilst being able to work within the legislative framework. Key attributes and skills required for the role include:

• Awareness and appreciation of Aboriginal societies and cultures and an understanding of the issues affecting Aboriginal people in contemporary Australia and the diversity of circumstances of Aboriginal people.
• Knowledge of the tenancy and property management requirements of an Aboriginal housing provider or public housing provider, including the Residential Tenancies Act 1997, and other relevant legislation (or a demonstrated ability to acquire that knowledge quickly).
• Demonstrated capacity to work autonomously and to operate at a high level of personal responsibility for the effective completion of tasks.
• Experience working effectively with clients with complex needs and an ability to effectively and confidently manage conflict.
• Demonstrated ability to work collaboratively with AHV colleagues and management, external services and government organisations in order to achieve positive outcomes.
• The ability to monitor data integrity and apply appropriate procedures for maintaining accurate records.
• Strong attention to detail and exceptional time management skills with the ability to prioritise a demanding workload and remain solution‑focused.
• Proven experience with the Microsoft Office suite and ability to learn new software programs.

This position will be based in Fitzroy North with travel to the south‑eastern metropolitan region required.

Please note: This position is open to Aboriginal and Torres Strait Islander candidates only.

[1] Throughout this document the term “Aboriginal” is used to refer to both Aboriginal and Torres Strait Islander people.